Cannot save media from Microsoft Photos app on Windows 10

Microsoft Photos App allows you to view, edit, and also create videos. While it works fine, if you cannot save media from Microsoft Photos app after having an edited image, then it’s because of the permission issue. But some users have been reporting an error where the edited media file cannot be saved. The error says:

It looks like you don’t have permission to save changes to this file.

Try saving a copy instead.

Let us see how to fix this error.

Cannot save media from Microsoft Photos app

Cannot save media from Microsoft Photos app

The working methods to fix the issue where a user cannot save media from Microsoft Photos app are:

  1. Update the Microsoft Photos app.
  2. Verify the ownership of the destination folder.
  3. Re-register and reinstall the Microsoft Photos app.

1] Update the Microsoft Photos app

It is a reasonably simple method to follow.

  • Open the Microsoft Store.
  • Click on the menu (three horizontal dots on the top right) to open the menu options.
  • Select Downloads and updates.
  • Next, select the button labeled as Get updates¬†on the top right.

It will install any pending updates for all the apps, including Microsoft Photos app installed on your computer using the Microsoft Store.

2] Verify the ownership of the destination folder

Take Ownership of Windows 10 Folder

There might chances that the location destination you are trying to save the file to, might not have enough permissions for the user to perform any operations.

For a user to perform operations inside a destination, they need to have the necessary permissions to read and write the file to the disk.

Take ownership of the folder where you are trying to save the media file and then try again if that helps you troubleshoot the error.

3] Re-register & reinstall the Microsoft Photos app

Open the PowerShell command line as an administrator, and type in the following commands in the given sequence:

Set-ExecutionPolicy Unrestricted

Next, run the following command:

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

It will re-register and reinstall all the preinstalled applications that come out of the box with Windows 10.

All the best!

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Ayush has been a Windows enthusiast since the day he got his first PC with Windows 98SE. He is an active Windows Insider since Day 1 and is now a Windows Insider MVP. He has been testing pre-release services on his Windows 10 PC, Lumia, and Android devices.

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