If you are unable to install AMD software or driver update on your Windows 11/10, these solutions are for you. At times, AMD software might be stuck on downloading installer update screen. If the same thing is happening to you, you can get rid of the problem with the help of these tips.
AMD software stuck on downloading installer update
If AMD software is stuck on downloading installer update, follow these steps:
- Check and change internet connection
- Disable VPN and proxy
- Disable firewall
- Reinstall driver from USB or website
To learn more about these steps, continue reading.
1] Check and change internet connection
If the downloading is stuck on a window, you need to check if you have any internet connection issues or not. In most cases, losing the internet connection midway causes this problem on users’ computers. On the other hand, if you are experiencing a ping loss issue on your computer, you can find the same problem while downloading the update.
Therefore, follow these steps to check if you have a ping loss issue or not:
- Press Win+R to open the Run prompt on your computer.
- Type 220.127.116.11 -t and hit the Enter button.
- If it displays a continued result with ping time, it is fine.
However, if it is showing Request timed out or a similar error, you need to change the internet source immediately in order to troubleshoot this issue. You can use an alternate source such as a mobile hotspot, Ethernet, Wi-Fi, etc. However, you may need to restart the AMD app to get the job done.
2] Disable VPN and proxy
If the VPN server or the proxy server has some internet issues, it reflects while downloading almost anything on your computer. Therefore, if you are using a VPN or proxy to be anonymous while browsing the web, it is the correct time to get rid of them temporarily. Now check if it solves your problem or not. If yes, you need to take a break from those apps.
3] Disable firewall
No matter which firewall software you use, you must know that all the firewall apps scan all the incoming and outgoing traffic. However, if your firewall software is configured incorrectly, it may block your essential programs from using internet.
If the same thing happens with the AMD software, you will find the aforementioned problem while downloading the update. That is why it is suggested to disable the firewall software temporarily to check if it is the root of your problem or not.
4] Reinstall driver from USB/DVD/CD or website
If none of the aforementioned solutions has worked for you, you may need to uninstall the app and reinstall it on your computer. At times, a very old version of the driver management interface can cause such issues. If the same thing is happening to you, you can bypass the problem by uninstalling the existing version and reinstalling the latest version.
If you want to opt for the same old version, you can insert the motherboard media given to you by the manufacturer and continue with the installation process. However, if you want to install the latest version, you can head to the official website and download the installer.
Why is my AMD update stuck?
If you try to install the driver update manually, AMD often blocks the downloading on your PC. That is why you need to allow AMD software to download the update automatically. No matter whether you use Windows 11, Windows 10, or any other version, you can let the update begin automatically.
How do I fix AMD Radeon software not installing?
If the AMD Radeon software is not installed, you can reinstall the current version and install the latest version downloaded from the official website. Secondly, you can allow the AMD software to download the update automatically. If you are using a Beta or Dev Channel of Windows 11, you can try the Compatibility Mode as well.