Are you trying to install Adobe Acrobat Reader on your PC, but the installation gets stuck at 90% or some other percentage? Some Windows users have reported that while installing Acrobat Reader on their computers, the installation process freezes, and the program just won’t install it on their PCs.
Now, this issue could be caused due to different reasons for individuals. Here are some causes:
- One of the primary reasons is poor internet connectivity. If your internet connection is weak or you are suddenly disconnected from the internet, the installation process is likely to be interrupted.
- Apart from that, the issue might arise if your computer doesn’t meet the system requirements to download and install the application.
- It could also be the case that you don’t have sufficient disk space on your computer to install the application.
- A compatibility issue or missing administrator privilege can be another reason for this problem.
- If there is an interruption from your antivirus, you might experience this problem.
In case Adobe Acrobat Reader installation is stuck for you, this post is going to help you. Here, we will be showing different troubleshooting methods to get rid of this issue.
Adobe Acrobat Reader installation stuck at 90%
If the installation of Adobe Acrobat Reader freezes at 90% or some other percentage forever and you can’t install the application, use the below methods to resolve the issue:
- Try some generic troubleshooting methods.
- Download the Adobe Acrobat Reader installer from its website.
- Run the installer in compatibility mode with admin rights.
- Temporarily turn off your antivirus.
1] Try some generic troubleshooting methods
To start with, you can use some generic tips to fix this issue. Here are some tips you can follow to make sure that Adobe Acrobat Reader’s installation doesn’t get stuck at 90%:
First, ensure that your system meets the minimum system requirements to use Adobe Acrobat Reader. If it doesn’t, the installation might freeze or fail after a while. So, check the minimum system requirements of Acrobat Reader before installing it on your computer and ensure your computer fulfills them. Here are the system requirements for Adobe Acrobat Reader:
- CPU: Intel® or AMD processor; 1.5GHz or faster processor
- OS: Windows 11/10, Windows Server 2016, or Windows Server 2019
- RAM: 2GB
- Hard disk space: 900MB for English, 1GB for other languages
- Monitor resolution: 1024×768
If there is insufficient disk space to install the application, you will likely face this issue. So, free up some disk space on your computer and then retry installing the reader. This will also clear the Temporary files.
In case you are trying to install Acrobat Reader through Creative Cloud, try running it with admin rights and then install the reader.
Also, ensure that you are connected to a stable and reliable internet connection. A weak or unstable internet connection can lead to this issue.
If none of the above methods worked for you, use another fix to resolve the issue.
Related: Cannot install programs in Windows
2] Download the Adobe Acrobat Reader installer from its website
If the Adobe Acrobat Reader installation is stuck when installing Acrobat Reader using Creative Cloud, you can use an alternative method to install the app. You can download the installer from its official website and then run it to install the application.
Visit the Acrobat Reader download page, select an operating system, language, and version, and then download the installer.
If you are already using an installer, it might also be the case that the installer is corrupted which is why you are experiencing this issue. Hence, if the scenario is applicable, you can re-download a fresh copy of the Acrobat Reader installer from the official website and then run it to install the app.
3] Run the installer in compatibility mode with admin rights
The next thing you can do is run the installer in compatibility mode with administrator rights. Here’s how you can do that:
- Firstly, right-click on the setup file of Acrobat Reader.
- From the context menu, select the Properties option.
- Now, go to the Compatibility tab and checkmark the Run this program in compatibility mode for option.
- Next, choose a different operating system than the current one.
- After that, tick the Run this program as an administrator checkbox and then press the Apply > OK button to save changes.
- Finally, try running the installer and check if the Acrobat Reader installation finishes successfully or not.
If the problem remains the same, you can use the next solution to resolve the problem.
4] Temporarily turn off your antivirus
The installation of Acrobat Reader might be stuck due to interference by your antivirus. Overprotective security suites are known to cause problems in the installation of third-party applications. Hence, if the scenario is applicable, you can fix the issue by temporarily disabling your antivirus. Turn off your antivirus and then attempt to install Acrobat Reader. Or, you can add the main installer file of Acrobat Reader to the exception/ exclusion list of your antivirus. You should now be able to complete its installation without getting stuck.
How do I fix Adobe Reader not installing?
If you can’t install Adobe Acrobat Reader on Windows, make sure your internet connection is stable. With a weak internet connection, you are likely to experience issues with Adobe Reader installation. You can also use a direct download link to install Acrobat Reader from its website instead of installing the app from Creative Could. Besides that, ensure that your video card drivers are up-to-date as well as update your antivirus software.
How do I set Adobe for 100%?
If you want to open PDF files 100% view in Adobe Acrobat Reader, you can edit certain preferences. To do that, open Acrobat Reader and go to the Edit menu. After that, press the Preferences option. Now, move to the Page Display category and set the Zoom option to 100%. Finally, press the OK button and your PDFs will be opened in 100% view mode.