Fix: Your profile could not be opened correctly in Google Chrome

Google Chrome is used by many as their default browser because it is fast and loads quickly. Although it launches immediately at times you may find it displaying ‘Your profile could not be opened correctly’ error message as follows:

Your profile could not be opened correctly in Google Chrome

Some features may be unavailable. Please check that the profile exists and you have permission to read and write its contents.

This can be annoying especially when you require the browser to show up immediately. Corrupted history file can be regarded as the main source for getting this error message. But what is corrupted history file? Well, corrupted history file is a file that holds record of old visited web sites. This record is primarily stored in a file called WEB DATA file. So, you need to remove the web data files completely from the Google Chrome Web Browser directories first. However, before doing so it is essential to back-up all your valuable data – because, the web data files include all the valuable information such as your passwords, bookmarks, Chrome extensions, etc.

Method 1: Delete web data files from Chrome

  • Close/quit Google Chrome.
  • If you are a Windows 7 user, find the web data file using this path, C:\Users\home\AppData\Local\Google\Chrome\User Data\Default
  • If found, delete the file and restart the browser

Hopefully, the problem should get fixed. Also make sure, option to show hidden files is enabled on your computer system while you follow the process. Don’t know how to do it? No worries! Follow the steps mentioned below.

  1. Open windows Explorer
  2. Click on ‘Organize’ and choose ‘Folder and search’ Option
  3. Then, under the ‘View’ tab and the ‘Files and Folders’ menu, check the ‘Show hidden files, folders and drives’ option.

Method 2: Create a new profile by copying data from old profile

  • Here, instead of removing ‘Web Data’ completely you include most of the useful data from old profile into a new profile by copying it there. To do so, rename the Default folder at C:\Users\<username>\AppData\Local\Google\Chrome\User Data\Default\ to the word of your choice say, Temporary.
  • Then, create a new folder and name it as ‘default’.
  • Next, copy the files/folders given below from original Default folder (currently named as temporary) to the new Default folder one by one. After every step, try opening the browser and see if the problem persists. At some point you will get it; most probably for latest object copied.

Method 3: Delete the existing user and creating a new one

  • In this method, you just delete the existing user and create a new one. The action deletes all your data associated with the account. How to do this?
  • Assuming that you are using Google Chrome, click on the wrench icon and navigate to Settings/Options.
  • Next, choose personal stuff >Users and finally click on the ‘Delete’ button, when found.
  • Now, add a new user. That’s it!

Hope it helps!

How to fix Google Chrome Freezing or Crashing on Windows 7 computer may also interest you.

Posted by on , in Category General with Tags
The author Hemant Saxena is a post-graduate in bio-technology and has an immense interest in following Windows, Office and other technology developments. Quiet by nature, he is an avid Lacrosse player. Creating a System Restore Point first before installing a new software, and being careful about any third-party offers while installing freeware is recommended.


  1. Jhhh

    did not work i even uninstalled and reinstalled everything and still it does not work

  2. Nicheblinds2011

    worked fine for me with the first method, many thanks for saving me hours of time trolling through the net to make this work

  3. Deom2i

    The Fix
    I found a fix that sounded less drastic than throwing away my entire profile. Two files have to be removed. That fixed my problem. The files are:

    Web Data
    Web Data-journal

    The files can be found in:
    Windows 7

  4. Uday chandra

    done all those steps but nothing changed

  5. Antoine

    Can someone please tell me how to find this in windows XP please?

  6. earthwormJIM

    what if occurring among multiple computers with mandatory profiles

  7. Speed

    C:Documents and SettingsUserLocal SettingsApplication DataGoogleChromeUser DataDefault

  8. Amira

    1st methode you should add delete web data file awesome thanks 🙂

  9. Steve

    None of the above worked for me. It all started weh a power drop powered down my computer.

  10. Parinaz Sarami

    Thanks the first solution fixed my problem 🙂

  11. Dusyant Goolab

    hi can someone tell me how to perform this procedure for windows 8.1

  12. anterrorist

    No more error after renaming C:UsersUSERAppDataLocalGoogleChromeUser DataProfile 1History file to History.old. Deleting just the Web Data file didn’t help, so i presume my history file was corrupted. I’m wondering if there is a way to fix the history file, ’cause I don’t wanna lose all my web history.

  13. Roder51

    Chrome is nothing but a problem. To hell with it.

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