Fix: The Group Policy Client Service Failed The Logon In Windows 8

In Windows 8, you can face different types of issues while logging in to your user account. Today in this article we’ll discuss about one of these errors. It is about the failure of Group Policy Client service while logging into Windows 8 using standard user account. When we tried to log on using the administrator account on the same system, it lets us to enter in. Here is the screenshot of error we just received on the issued computer:


As you can see in the above error image, there is no help about this issue offered. You just have the OK button there which links you nowhere. So how do we fix this issue? Well as usual, the fix for this problem follows the procedure to modify registry entries. Since you’re able to log in as the administrator, you can follow the steps mentioned below, thus you can consequently fix the issue and then log in, as the standard user account as well.

The Group Policy Client Service Failed The Logon

1. Press Windows Key + R combination, type put Regedt32.exe in Run dialog box and hit Enter to open the Registry Editor.

REGEDIT Fix: Cannot remove Drop Shadows for Icon Labels on Windows 8.1 desktop

2. Navigate to the following location:



3. You don’t need to modify anything under the key mentioned above. Just make sure that it is intact there properly. Next, you should locate this key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost


4. Now create a multi-string value in the right pane of this location and name it as GPSvcGroup and associate the Value data GPSvc with it. Moving on create a new sub key to the Svchost key (HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost) and name it as GPSvcGroup.


5. Finally, came to the right pane of this so created sub key GPSvcGroup and create following two DWORDs with corresponding Value data:

AuthenticationCapabilities    –    12320   (Use Decimal base)

ColnitializeSecurityParam      –    1

Now close the Registry Editor and reboot and verify the status of the issue. Your problem should be fixed by now.

Hope this helps!

Posted by on , in Category Windows with Tags
An Electrical Engineer by profession, Kapil is a Microsoft MVP in Windows - Consumer and a Microsoft Content Creator. He recommends that you create a system restore point first before tweaking the registry.
  • Darren Walsh

    off topic here but how do you have the aero enabled on the screenshots ??

  • Anand Khanse
  • engineer

    best solution
    very good work u have done


  • Kesarvani

    But to login to the system as error itself states that we can not login to the machine.Then do we reach the run prompt in the first place.I had only one admin account(no user account) and facing this issue.tried to login using safe mode but dont know the procedure or steps.pls help

  • Kesarvani

    Pls provide the same simple steps as provided above.
    using Windows 7.Have only one account as admin and getting issues on that only.
    Not able to login to the machine in normal or safe all he modes it asks for user id,password.once I provide that it throughs an error message.
    solution u provided is easy and simple to understand but only when you are able to reach the run prompt(Windows key + R)

  • Celi S

    Thank you soooo much!! I know nothing about this kind of stuff, but I followed your step-by-step and it worked!

  • Kapil Arya

    ^^ Glad we could help :)

  • Laura Greenwell

    This worked the first time this happened, but everything is still in place and it doesn’t want to work twice

  • Michael

    Thanks so much, this is a great detailed way of fixing group policy client error. This worked first time and like everyone else, he has written a brilliant fix.
    Again, thanks you so much.

  • Kapil Arya

    ^^ Thanks for awesome feedback :)

  • Joshua

    Good day. I made the fix noted above and have confirmed everything was in place still after booting. However, my standard accounts are still unable to login. Has anyone had this fix not work, and if so, is there a further step or additional fix which may work?

  • PCWorxLA

    After being told by the “tech support” in the local Micro$oft $tore that they would have to keep my Windows 8.1 laptop for at least 48 hours to fix the problem and I would possibly loose all my data or at least all additionally installed programs, I tried those two registry entries and it seemed to work just fine.

  • Pat

    Thank you – this worked for me!!

  • rustygh

    Very Awesome! Thank you so much for taking the time.

  • Anil

    I keep having the group policy client failing at least once a week. I fixed it several times, but error keeps repeating. any fix?

  • Kapil Arya

    ^^ You can try the SFC /SCANNOW command at administrative Command Prompt after uninstalling all the third-party tools on your system and see if that helps.

  • Jamie

    3. You don’t need to modify anything under the key mentioned above. Just make sure that it is intact there properly.” And if it not there then what

  • Kapil Arya

    ^^ Please recheck, gpsvc key must be there!

  • jithesh gopan

    My lap is at 64 bit…then hw can i create dword 32 bit…is it crrct…or in case of 64 bit i can create qword 64 bit instead of dword 32 bit…pls give a rply

  • Julie

    thank you so much!!! For someone who’s not the most tech savvy, this solution was very easy and effective.

  • shawn

    Worked for me too. The only thing was that your instructions are a bit techy and could have a bit more description. Overall, good work!

  • Kapil Arya

    ^^ Thanks for feedback :)

  • Matt Grimsey

    This worked first time round but this time grpsvc is not an issue – it’s in the registers but the problems are still there and the associated glitches(preferred web browsers not firing on all cylinders) are still there. Am on Windows 8.1. Any ideas?

  • Hanz

    OMG!!! thank you soooo much I no NOTHING about computers I had this problem rang Microsoft thay said it would cost me $150 for them to fix over the phone thay spoke little English most of the time didn’t understand me kept putting me on hold after a hour and half on the phone to them still nothing……THEN I FOUND THIS IT WORKED A TREAT!!!! hope it works again if the same thing happens???………….. tip don’t turn of the computer it has to be restarted…..

  • Darwin

    How to reboot? does it mean “restart”? pls reply ’cause i dont know much about this stuff.

  • Darwin

    Can this work also to Windows 8.1? are these the same?

  • Anand Khanse

    Yes, it should.

  • Anand Khanse


  • Coolio

    Does anyone have a fix for this problem running Windows 7 pls?

  • Ian

    Many thanks for this info – to the point and without wordy explanations etc – worked first time!

  • alvin_kane

    We just had the same error on a physical box. It was on a Dell PowerEdge R710, running Windows 2008 R2 Standard. and same with win 7 pro The following is how I fixed it:

    1.) Login to the machine with the local administrator account.

    2.) Delete the profile for the user that’s having the problem, i.e. C:UsersUser01

    3.) Run Regedit, and remove the profile from HKLM>Software>Microsoft>Windows NT>CurrentVersion>Profile List>(SID) (you can right click on Profile List and do a search for the user name, i.e. User01.

    4.) Once found, delete the entire KEY for the user.

    5.) Double check to ensure it’s removed from System Properties>Advanced System Settings>Advanced TAB>User Profiles (Settings…) button> If you see the user in there, delete it too.

    6.) Logoff as Local Admin and reboot. (Reboot not 100% necessary, but I usually do just in case)

    7.) Login with domain username and you should be all set

  • Whats in a name

    Had same problem on WIN 8.1, using admin account. Was unable to login to Skype, Store, etc… Followed the steps and worked like a charm…. Thanks mate…

  • Kapil Arya

    ^^ Glad we could help :)

  • Abdulghani

    Had same problem on WIN 8.1, Followed the steps and worked like a charm…. Thanks mate.

  • Kapil Arya

    ^^ Glad it helped! :)

  • Aly

    ColnitializeSecurityParam – the font makes you think that might be an L – but it is a capital i (eye) fi

  • Aly

    oh and thanks btw!!! :-)

  • Kapil Arya

    ^^ Glad it worked! :)

  • D.A. Elliott

    I know this is a year old, but ran into this problem tonight. THANK YOU!! Solution worked perfectly and now I can get back to work.

  • Ol’greySurfDude

    That worked! I have no idea what I/we did, but, thanks (windows 8.1)

  • Mike Ross

    That worked great to get the GPSvc to load however the initial problem still exists. The GPSvc service is locked and cannot be changed/started/stopped from the services modual. Any clue as to why all options would be greyed?

  • Kapil Arya

    ^^ Make sure you’re logged in as admin.

  • tubes

    What if you only have one account?????

  • tubes

    I only have 1 account/profile so can’t log in to anything.. is there a way to just restore win8 to factory defaults? I see no F commands on startup at all… not safe mode or bios or anything..

  • tubes

    I wish someone would reply to this sooo bad!

  • Kapil Arya

    ^^ In that case, you need to open regedit at boot. Open Command Prompt at boot and type regedit, now you can tweak as suggested in the article :)

  • irvin mulia elantara

    thanks a lot I’m just 13 years old but I did what you said and it works

  • Kapil Arya

    ^^ Glad we could help :)

  • Akhil Krishna

    GPsvc key is missing

  • Kapil Arya

    ^^ Add it manually :)

  • Arjun Reddy

    Best solution!
    If you have only one account and unable to open Regisrty Editor, try follow Steps(Win 7).
    1. Open Recovery Options by pressing f8 while booting.
    2. Choose Command Prompt.
    3. Type regedit and enter.

  • Ali

    thank you so much it was really helpful for me at the right time.

  • sri ram

    thank u so much bro

  • sri ram

    everything started working now onedrive also started syncing

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