How to delete or close Outlook.com email account permanently

Microsoft’s latest web mail service, Outlook.com comes with all the goods such as huge amount of storage space, better editing features, immersive interface and of course support for social networking sites.

All these features and many more make the webmail service first choice of the users. But for some reason, if you wish to close or delete your Outlook mail account permanently, this is how you can do it.

It is essential to change all the email addresses to the alternate ones before deleting your Outlook.com account, if you have been using the same Outlook address for any some other services.

Delete or Close Outlook.com account

1. Sign into your Outlook account and click on the gear icon in the upper-right corner.

2. From the options available, choose ‘More mail settings’. You will be presented with the following options:

  • Managing your account
  • Writing email
  • Preventing junk email
  • Customizing Outlook
Outlook Mail settings 600x239 How to delete or close Outlook.com email account permanently

3. From the above, select ‘Managing your account’. Immediately you will be directed to a new page displaying your ‘Account Summary’ and ‘Password and Security info’.

4. Just scroll-down the page. There you will find the ‘Close account’option. Click on the option.

Outlook close account button 600x283 How to delete or close Outlook.com email account permanently

5. Now, before you close your account permanently, Outlook will request you to check ‘privacy and cookies’ statement. In addition to this, it will provide you information on – what happens to your info if you choose to close your account.

Outlook privacy and cookies 600x279 How to delete or close Outlook.com email account permanently

6. Then finally it will ask you to verify your account to close it down.

Outlook.com verify account 600x263 How to delete or close Outlook.com email account permanently

7. In the end, you will be asked to deactivate your Hotmail account. Once you do it your account will be closed.

Microsoft reserves your email address even after you have closed your account for a period of 270 days. Within this period if you would like to reactivate your account, you could easily do so.

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The author Hemant Saxena is a post-graduate in bio-technology and has an immense interest in following Windows, Office and other technology developments. Quiet by nature, he is an avid Lacrosse player. Creating a System Restore Point first before installing a new software, and being careful about any third-party offers while installing freeware is recommended.
  • grey Drifter

    Thanks. Opened an account when it was released but since it doesn’t work with Opera I do not have much use for it. If using IE it works well and will probably integrate well into Win8.

  • Sidneybear

    Since losing my Hotmail account and being stuck with Outlook has been a nightmare. Emails not arriving, Outlook loading a blank screen or taking up to 5 minutes to load at all. Attachments no longer working and emails not being sent or taking hours more to arrive at destination. All problems that didn’t happen with Hotmail. I have tried all the advice about optimising browsers etc and it made no difference. Yahoo Mail and Gmail both work perfectly and promptly, so Outlook is no longer required!

  • sreekanth

    billing page was opening while closing account

  • Paul

    I cant close my Account ? You need to Cancel any paid services or Microsoft Points account associated with your Microsoft account.

    I don’t have anything connected ? It’s a new account… how the hell do i close it ? The Cancel is a Hyperlink, when i clock on it, it takes me to https://commerce.microsoft.com/PaymentHub

    But… i cant do anything there !

  • Dib

    Have you found a solution to this ? I’m having the same issue.

  • innoxent sxmile

    very Helpfull :)

  • Hemant Saxena

    Visit this page and see if it helps. Many have complained the same problem. http://windows.microsoft.com/en-US/windows-live/id-support

  • rani

    I followed every steps that mention above but How do I deactivate my hotmail account?

  • altadim17

    The only reason why I wanted to deactivate my outlook.com account is I find it annoying that each time I open the local account it requires a password. It used to be not.

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