The Remote Procedure Call Failed error for Windows Store apps

I love to use Windows Store Apps in Windows 8. The reason? Simplicity and smartness! But it does happen that some times, when you try some new apps, you may face issues while using them. Today, in this article, we’ll tell you about an error faced by some while using these Windows Store Apps: The Remote Procedure Call Failed.


If you too are facing this issue, you should know that this happens due to an incorrect allocation of registry entries, which could probably have been tweaked by third-party apps. In addition to this, failure of Remote Procedure Call and Remote Procedure Call Locater services may also result in the same error. So you should firstly confirm that these services are functioning properly, by running services.msc, and then proceed with this registry tweak. I am sure that I don’t need to tell you to make a system restore point first, before touching the Windows Registry.


As you can see in the error dialog box, there is nothing to help us on this error; no error code or Help link. So prior to trying out the fix mentioned below, you should give the following a try: Updating / reinstalling /synching apps, disabling all third-party apps, switching to Microsoft account from local account and vice versa, resetting app cache, running Windows Apps Troubleshooter and running the System File Checker command. If nothing helps, follow the solution referenced from Technet forums:

The Remote Procedure Call Failed

1. Press Windows Key + R combination, type put Regedt32.exe in Run dialog box and hit Enter to open the Registry Editor.

REGEDIT Fix: Unable to activate Office 2013 due to Active Content Removed error

2. Navigate to the following location:

HKEY_CURRENT_USER\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage


3. In the left pane of this location, under the key Storage, scroll down and look for winstore_cw5n1h2txyewy subkey. This subkey is mandatory and should remain there, if you don’t find it, create one using right click on Storage key and select New key. Further create two subkeys of  winstore_cw5n1h2txyewy using same way and name them Internet Settings and Software. Once you make assured everything exists, move to the next step.

4. Moving on, download the EXE version of SetACL from here. SetACL is an advanced Windows manipulation tool commonly used by IT specialists. The download link will yield it in .zip format which you have to unzip using a decompression software. Place the SetACL.exe file to C:\Windows\System32 assuming C: is the system root drive.

5. Finally run following command using administrative Command Prompt:

SetACL -on "hkcu\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\winstore_cw5n1h2txyewy" -ot reg -actn ace -ace "n: S-1-15-2-2608634532-1453884237-1118350049-1925931850-670756941-1603938316-3764965493;p:full;i:so,sc;m:grant;w:dacl"


That’s it! Restart the machine to see the effects.

See this post if using DISM in Windows 8.1 gives The remote procedure call failed error.

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An Electrical Engineer by profession, Kapil is a Microsoft MVP and a Microsoft Content Creator. Please read the entire post & the comments first & create a system restore point before making any changes to your system.