The Remote Procedure Call Failed error for Windows Store apps

I love to use Windows Store Apps in Windows 8. The reason? Simplicity and smartness! But it does happen that some times, when you try some new apps, you may face issues while using them. Today, in this article, we’ll tell you about an error faced by some while using these Windows Store Apps: The Remote Procedure Call Failed.

The-Remote-Procedure-Call-Failed

If you too are facing this issue, you should know that this happens due to an incorrect allocation of registry entries, which could probably have been tweaked by third-party apps. In addition to this, failure of Remote Procedure Call and Remote Procedure Call Locater services may also result in the same error. So you should firstly confirm that these services are functioning properly, by running services.msc, and then proceed with this registry tweak. I am sure that I don’t need to tell you to make a system restore point first, before touching the Windows Registry.

The-Remote-Procedure-Call-Failed-0

As you can see in the error dialog box, there is nothing to help us on this error; no error code or Help link. So prior to trying out the fix mentioned below, you should give the following a try: Updating / reinstalling /synching apps, disabling all third-party apps, switching to Microsoft account from local account and vice versa, resetting app cache, running Windows Apps Troubleshooter and running the System File Checker command. If nothing helps, follow the solution referenced from Technet forums:

The Remote Procedure Call Failed

1. Press Windows Key + R combination, type put Regedt32.exe in Run dialog box and hit Enter to open the Registry Editor.

REGEDIT Fix: Unable to activate Office 2013 due to Active Content Removed error

2. Navigate to the following location:

HKEY_CURRENT_USER\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage

The-Remote-Procedure-Call-Failed-1

3. In the left pane of this location, under the key Storage, scroll down and look for winstore_cw5n1h2txyewy subkey. This subkey is mandatory and should remain there, if you don’t find it, create one using right click on Storage key and select New key. Further create two subkeys of  winstore_cw5n1h2txyewy using same way and name them Internet Settings and Software. Once you make assured everything exists, move to the next step.

4. Moving on, download the EXE version of SetACL from here. SetACL is an advanced Windows manipulation tool commonly used by IT specialists. The download link will yield it in .zip format which you have to unzip using a decompression software. Place the SetACL.exe file to C:\Windows\System32 assuming C: is the system root drive.

5. Finally run following command using administrative Command Prompt:

SetACL -on "hkcu\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\winstore_cw5n1h2txyewy" -ot reg -actn ace -ace "n: S-1-15-2-2608634532-1453884237-1118350049-1925931850-670756941-1603938316-3764965493;p:full;i:so,sc;m:grant;w:dacl"

The-Remote-Procedure-Call-Failed-2

That’s it! Restart the machine to see the effects.

See this post if using DISM in Windows 8.1 gives The remote procedure call failed error.

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Posted by on , in Category Windows with Tags
An Electrical Engineer by profession, Kapil is a Microsoft MVP and a Microsoft Content Creator. Please read the entire post & the comments first & create a system restore point before making any changes to your system.

51 Comments

  1. Joshua

    Hi. There’s an error in cmd that ERROR in command line: No parameter found for option SettingsSoftwareMicrosoftWindowsCurrentVersionAppContainerStoragewinstore_cw5n1h2txyewy”! what should I do???

  2. ^^ Make sure you’ve placed SetACL (SetACL.exe) file to C:WindowsSystem32.

  3. edmond

    bro … i have done all the step … but i still cant access STORE

  4. ^^ Have you executed the command mentioned in step 5 successfully?

  5. Vito

    I’ve done all the steps, but I’m getting the same error as Joshua is getting. I even placed SetACL again to System 32 and I still get the same error message.

  6. ^^ Try taking ownership of winstore_cw5n1h2txyewy key. Also provide “Full control” to the key.

  7. Vishal Singh Rajput

    Hi Kapil! Happy Holi!!

    I’ve followed all steps elaborated by you, and also provide full control to winstore_cw5n1h2txyewy, but it has not worked for me…. providing error occured in step 5 below:

    C:WINDOWSsystem32>SetACL -on “hkcuSoftwareClassesLocal SettingsSoftwareMi
    crosoftWindowsCurrentVersionAppContainerStoragewinstore_cw5n1h2txyewy” -ot
    reg -actn ace -ace “n :S-1-15-2-2608634532-1453884237-1118350049-1925931850-6707
    56941-1603938316-3764965493;p:full;i:so,sc;m:grant;w:dacl”
    ERROR in command line: Invalid entry in a parameter option -ace specif
    ied: n :S-1-15-2-2608634532-1453884237-1118350049-1925931850-670756941-160393831
    6-3764965493;p:full;i:so,sc;m:grant;w:dacl”!
    Type ‘SetACL -help’ for help.

    Pls help

  8. ^^ Please ensure that winstore_cw5n1h2txyewy has further two sub keys as well. I suggest you to please try it once again. Happy holi btw 🙂

  9. Vishal Singh Rajput

    They were already created, and today again I’ve deleted earlier keys and created new once, tried SetACL, but still get the same error…

    Pls help me out!

  10. JuicyJ

    I can get as far as
    HKEY_CURRENT_USERSoftwareClassesLocal SettingsSoftwareMicrosoftWindowsCurrentVersion

    but then there is not AppContainer Folder…

  11. Luis Anton Imperial

    @kapilarya:disqus Help! I got the same as Joshua’s! I already copied SetACL.exe to System32. I also changed my permission of winstore_Whatever key to Full control and it still does not work!

  12. Kelpo

    This is the correct code:

    SetACL -on “hkcuSoftwareClassesLocal SettingsSoftwareMicrosoftWindowsCurrentVersionAppContainerStoragewinstore_cw5n1h2txyewy” -ot reg -actn ace -ace “n: S-1-15-2-2608634532-1453884237-1118350049-1925931850-670756941-1603938316-3764965493;p:full;i:so,sc;m:grant;w:dacl”

    The code above used left and right quotation marks whereas cmd only takes in the generic quotation marks as delimiters.

  13. Jobriel

    SIr When I try This Nothing WILL happen i Cant PLy Movie OR viewing IMAGE what should i DO sir

  14. Jobriel

    SIr i have a question. all of this steps was i tried then administrator say : SelACT has Seccesful ist ok sir ??

  15. ^^ Most probably, yes!

  16. It still can’t launch the store etc.please, tell me what should i do

  17. ^^ Try re-registering Windows Store and see if it helps:

    Powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRootWinStoreAppxManifest.xml

  18. #Not Working.. Any advise?

  19. ^^ Unfortunately, you have to Refresh your system 🙁

  20. And it say, your HDD is Locked. Even The Reset option.

    Can you solve it?

  21. Akhil

    A million thanks :). This finally solved the problem, with store, phew. It has been bugging me since a year. And all any one could answer was “Refresh your PC “

  22. ^^ Glad we could help 🙂

  23. Abz

    Followed everything, even the final commandline returned a successful message after which i rebooted. The Music app is still showing the same error “The remote procedure call failed”

  24. Swechchha

    Sir i did everything but it says ‘SetACL’ is not recognized as an external or internal command, operable program or batch file. Pls help……!!!!!

  25. ^^ Have you successfully completed step 3 and 4?

  26. abc

    the AppContainer folder doesn’t exists

  27. Derek

    I did everything right and got a successful message and restarted but i still got the message

  28. sri

    hi kapil good one !
    when try to download setACL its not allowing me from the link

  29. kushal jain

    hello sir I m also suffering from this problem as well as I also got change pc settings problem with app store. the change pc settings is also not responding it is also crashing.
    plz help me I also cant refresh pc without pc settings.
    give re[ly plz and soon.

  30. Tom

    Hello,
    there is a problem with this procedure – when SetACL is run with admin privileges it accesses HKCU for the administrator, not for the limited user (who has the remote procedure call problem problem).
    When run without admin privileges it fails, of course.

    Is there a solution for that?

    Thank you!

  31. shovan

    did not work ..in my computer The Remote Procedure Call Failed. showed when i wanteed to open pc settings

  32. Amit Joki

    Well, every step was done successfully, but the error still persists as I could see from event log

  33. ^^ It worked for fine here, can you try it once more 🙂

  34. Gburtsch

    My RPC problem occurs when I try to extend my windows 8.1 laptop to another monitor. As I click on extend display it gives me the RPC error, ….windowsimmersivecontrolpanel_cw5n1h2txyewy….AAA_SystemSettings_Display_Duplicate.settingcontent-ms

  35. KHappe

    I tried the SetACL command and I get a ‘SetACL error message: The SID for a trustee could not be found.’ Any clues on what to do? Aslo on my machine I had the winstore_cw5n1h2txyewy key, but not the Internet Settings and Software subkeys. I created them and tried the SetACL command which failed.

  36. KHappe

    As soon as I run apps.diagcab to try and fix the Store issue, it removes the subkeys from winstore_cw5n1h2txyewy.

  37. KHappe

    There was an extra space in the command. I changed “n: S-1….. to “n:S-1…….. It then worked

  38. Riz

    what if I have three subkeys of winstore_cw5n1h2txyewy?
    it’s including Children, Internet settings, and software

  39. Nirmal

    Still is not opening PDF reader

  40. ian mureithi

    hi, in the command line, after CurrentVersion there is no AppContainer folder, what next?

  41. ^^ Create the key manually.

  42. Paul Antonio Ortiz

    This link literally saved me from either having to re-install or take the plunge and go 10 (possibly incompatible with the software I need to work).

    Thank you, thank you, THANK YOU!

  43. Mammu

    Hi Kapil, Above all steps i did ,but now also facing same problem

  44. Greg Elmassian

    Still Microsoft reader and some other metro apps fail to run with the Remote Procedure Call Failed. No Joy.

  45. David Reskin

    Great advice if you’re an electrical engineer and computer programmer. For the rest of us (hint: nearly everyone in the world) this article is useless.

  46. msangha

    Hey Dear,
    It works fine with one system but on other one when I run the SetACL command it gives me an error of path not found. Do you have any idea regarding this these systems are under domain.
    Thanks

  47. msangha

    Hey Dear,

    It works fine with one system but on other one when I run the SetACL command it gives me an error of path not found. Do you have any idea regarding this these systems are under domain.

    Thanks

  48. Doug Fairbanks

    Hi Kapil,
    Are you there? Is this site & info still active?….

  49. If you see the home page https://www.thewindowsclub.com/ you will notice that the site is updated daily and is therefore an active site. 🙂

  50. Doug Fairbanks

    Thanks Anand!….

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