How to recover deleted emails from Windows Live Hotmail

Recently many new features were added to Windows Live Hotmail. I thought, out of those, the feature of recovering deleted emails from Inbox might interest a lot of people, as many times we accidently delete Emails. So here are some more details about this email recovery feature.

Earlier one could make a request to the good folks at Hotmail, who would be kind enough to help you out. But now Hotmail provides a link in the Deleted Folder to recover messages deleted from your Inbox.


Once you click on this ‘Recover Deleted Messages’ link, Hotmail tries to recover all deleted messages back. And once recovered the recovered messages should be moved from here to Inbox or other folder as the Deleted folder gets cleaned up periodically and you might loose them permanently. If you don’t see the message you wanted , it means they have been permanently lost.

This feature is disabled for child accounts. Child accounts will not be able to recover emails that were deleted by Parents to comply with Family and Safety rules.

One can also opt out of this feature if one doesn’t want this feature.

This option is found in Hotmail from Options >  More Options  >  Customizing Hotmail > Advanced Privacy settings > Deleted Messages.

Choose the option – Don’t let me recover deleted messages – once they leave the Deleted folder, don’t give me a link to get them back.


So be careful in disabling & saving this feature.

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The author has been a Microsoft MVP awardee in various Windows categories (2006-2016) and currently a Windows Insider MVP. A Technology Enthusiast, interested in anything technical and is committed to Microsoft technologies and products. He is actively associated with various Microsoft online communities, forums, Newsgroups and has been actively involved in Beta testing various Microsoft products and bug submissions.


  1. Col

    can you get deleted mails from last year back? Have tried everything. Don’t seem to have the link in my deleted box toeven try. Any suggestions as to why I don’t have this link?

  2. Suniya-786

    hello sir plz can anyone help me i want to recover my deleted email of hotmail

  3. Sk84show

    while upgrading to a new OS… Many of my emails have been misplaced and are now missing from my inbox on the server. PLEASE HELP….

  4. Vgtaylor2

    I followed the link at the bottom to Ask a Hotmail expert and it directed me to They charge $38.00 per answer?? Are you kidding? Can I just get a free answer from a real hotmail person, not an person??

  5. Vasudev

    I think you might have clicked on some ad, it doesnt redirect to etc.
    Please open the ‘Deleted’ Folder, by clicking on the ‘Deleted’ from left pane. There you’ll see the link –
    “Lost a message? When you recover deleted messages, we bring back as many as we can. Learn more”
    Click on the ‘Recover deleted Message’

    If the link is not available for you then you might have disabled the feature as shown above,
    BTW are you still getting Hotmail or upgraded to

  6. Cjburbo

    How can I restore my normal hotmail appearance ? I do not like Outlook

  7. Sarah

    I deleted a message on the 23/9/2013 and did the recover on the deleted messages page and onces even prior the that message came back, but the one I am looking for I cannot find anywere! Is there any other way of retreiving this?

  8. vasudev

    Sorry, I dont think there’s any way. Even Microsoft can only recover the emails that are available in the server.And they can retrieve emails not older than 5 days. ANd since you have already tried, means there are no messages for recovery. This feature says: “Outlook will recover as many messages as possible and put them in your Deleted folder. If you don’t see the deleted messages that you wanted, it means they are permanently lost.”

  9. candace

    I have windows 8 and can not navigate or find anything. I have just deleted all of my Hotmail messages and can see them in my deleted. How do I put them back into my inbox? 2nd question is once they are there, how can I delete them by choosing which ones I want to delete in multiples? I have thousands. Thanks

  10. vasudevG

    This reply is for web based ( .
    Go to the Deleted folder, click on ‘View All’ from top to select everything from that page or click on ‘Select Everything’ from bottom after you select ‘View All’ to select all . Now right click on any message and click on ‘Move’ from the drop-down Menu. And select from ‘Move these messages’ box ‘Inbox’ and click on ‘Move’ button. Everything will be moved from Deleted to inbox.
    To delete them in multiples you can check whichever you want from check box or you can categories them. Or to delete from a particular address , right click on such a mail , from drop-down, click on ‘For this sender’ > Find email> it will list all from that particular address. And now again you can select all and delete them in one go.
    Or you can make use of’s powerful feature Sweep and schedule clean up features which will automate clean up features and your Inbox will remain clutter free. Please check this for these features –

    As you say ‘I have Windows 8….’ so did you meant Mail app ? If yes please let me know if any doubt. In mail app too, you can go to ‘Deleted’ folder, (If not visible, click on ‘Folder’) select ‘All’ from top and at bottom you get app bar , from there select ‘Move’. Similarly if you select a mail,or right click in Mail app, you get app bar at bottom with ‘Sweep’ option , clicking it will provide further option.
    Be careful with your mails before Mass deleting it.

  11. Vivian

    I’m Vivian. I got a big trouble that keep all of my very inportant things in student email. Now I finished my study and last time my school said I coundnot be able to use it again and the email is deactivedly. Even I did ask the office guy before last semester, he sure I can use it for permanently
    Today 22/1/2014 I could log on but everything are disappear. I’m shocking and don’t know what to do.

    In that email included many very inportant things such as I have been studying oversea for 4 years- Australia. It has alot the australian immgration certifications, stuffs. Pls any one help me.

    Pls email me to my new email

  12. nitesh

    i still did not get my deleted note

  13. nitesh

    please help to restore permanently deleted note from my mail

  14. T

    I have folders at the side of my hotmail page which i save emails into i deleted a message from the folder but it is not in the deleted box! Can you help me retrieve it please?

  15. Robert Foster

    Please help!
    I’ve tried the recover what possible link, I’ve installed the email recover add in. But I’m still missing important deleted emails from approx 8 months ago. Those two options mentioned above bring back emails from more than a year ago, but these emails are still missing… please help!!! What can I do?

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