If you recently installed an update, and when you boot your computer and you see an error message – Personalized Settings (Not Responding), then some of these suggestions are sure to help you. This error can appear after installing an update and restarting the computer. When this error message appears, users cannot click on any Desktop icons as they see a black screen and a popup window stating the error. It can arise because of many reasons, including a corrupted system file, failed Windows update, faulty driver, etc.

Personalized Settings (Not Responding)

To fix this Personalized Settings (Not Responding) error in Windows 10, try the following suggestions:

1. Restart File Explorer
2. Open File Explorer using Task Manager
3. Delete a Registry key
4. Use a System Restore point
5. Update Graphics Driver
6. Troubleshoot the Black Screen.

To know more, read on.

1] Restart File Explorer

This problem implies that your Windows Explorer is running in the background but stuck and cannot be opened correctly. That is why it shows a black screen on your monitor. However, if you restart the Windows Explorer manually, you might be able to fix this issue immediately. For that, you need to open the Task Manager.

Press Ctrl+Alt+Del and select Task Manager from there. After that, select Windows Explorer in the Processes tab > right-click on it > select Restart.

Now, you might be able to see your regular desktop and Taskbar.

2] Open File Explorer using Task Manager

If the above method does not work for you, press Ctrl+Alt+Del and select Task Manager from the list. After that, click the File option and select Run new task.

Type explorer.exe in the field and hit the Enter button. Now you should find the File Explorer on your screen.

After that, things should be normal.

3] Delete a Registry key

If installing an update has caused this issue, you can fix the issue by following this solution. You need to delete {89820200-ECBD-11cf-8B85-00AA005B4340} key from the Registry Editor.

To do s0, create a Registry file backup first and then open the Registry Editor.

Open the Task Manager on your computer by following the same steps as mentioned earlier.

Next, click File > Run new task option. Type regedit, make a tick in the Create this task with administrator privileges checkbox, and click the OK button. It will run the Registry Editor with administrator permission.

After that, navigate to this path-

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components

In the Installed Components folder, you should find a key called {89820200-ECBD-11cf-8B85-00AA005B4340}. Right-click on it and select Delete.

4] Use System Restore point

If nothing is working, this is probably the last thing that you can use on your computer. If you created a System Restore point earlier, this is a good time to use that to get back your normal computer. Although this is very easy to use System Restore point, you need to use a Windows DVD or bootable USB drive to restore your system as you cannot access the Taskbar search box to open the respective options.

Apart from these, you can follow the following solutions as well-

• Restart your computer
• Use System File Checker to scan for possible file corruption. If an update has made a file corrupted during installation, you can fix that using this method.
• Disconnect all the external devices like external hard drive, USB drive, etc.

5] Update Graphics Driver

If the problem repeats, update Graphics Driver and see.

6] Troubleshoot the Black Screen

You could also troubleshoot the Black Screen and see if that helps you.

Hope something here helps you.

• Tags: Black Screen, Troubleshoot