Video thumbnail for It’s not you, it’s me error in Copilot [Fix]

It’s not you, it’s me error in Copilot [Fix]

Aug 26, 2026
Are you getting the “It’s not you, it’s me” error when trying to use Microsoft Copilot? You may see a message saying, “Something went wrong. I probably just need time to refresh,” and Copilot may stop responding when you launch it or submit a prompt. Fortunately, there are several things you can try to fix the problem. In this video, I’ll show you seven methods to fix the error. Let's get started! Link: https://www.thewindowsclub.com/its-not-you-its-me-error-in-copilot 00:00 Intro 00:22 Update Copilot 00:50 Run Copilot Troubleshooter 01:16 Switch to another network connection 01:57 Disconnect from the VPN 02:13 Clear your browser cache and cookies 03:04 Reset your network 03:47 Repair or reinstall Copilot Other Links: https://www.thewindowsclub.com/run-copilot-troubleshooters
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