Many PC users have reported encountering the error message The network you are using may require you to visit its login or The Wi-Fi you are using may require you to visit its login page. This occurs even when the computer is connected to a Wi-Fi or local network. If you are looking to fix this same issue on your computer, but you do not know how to go about it, then you are on the right page of the internet.
Why is my Wi-Fi asking to visit the login page?
The “Connect to network” page you see on a browser with the message that the network you are using may require you to visit its login page, is a sign of internet connectivity restriction, even while the computer is already connected to a Wi-Fi network.
If you get this when your computer is connected to a public Wi-Fi, there is a huge possibility that you are behind the network’s captive portal. You are required to access the portal page to input the login details for authentication.
However, getting the login page when your computer is connected to a private network may result from your computer network settings and browser-related problems.
Fix The network you are using may require you to visit its login page
As stated above, if you get this message on a public network, you should visit its login or portal page to authenticate your device for smooth internet access. However, if you are getting this on a private network, there are several workarounds that you can implement to fix the problem. Check out the following discussed below:
- Reset IP and DNS cache
- Remove Known Networks
- Delete Browser Cache
- Reset Browser Settings
1] Reset IP and DNS cache
Your computer network settings may have been altered, leading to a captive portal. Resetting the network settings will help you get rid of the error and resolve the internet connectivity issue. Follow the steps outlined below:
Open the Start menu, type cmd, right-click Command Prompt from the search result, and select Run as administrator from the context menu. On the User Account Control prompt, click Yes.
Type the following and press the Enter key on your keyboard:
netsh int ip reset
Next, type the following and press the Enter key:
ipconfig /flushdns
Restart your computer subsequently to effect the changes, and the problem should be resolved now.
NOTE: Here’s a Batch File to Release TCP/IP, Flush DNS, Reset Winsock, Reset Proxy all at once.
2] Remove Known Networks
However, if you get “The network you are using may require you to visit its login” still, you should consider removing all known networks on your computer. Follow the steps outlined below:
- Press the Windows key + I on your keyboard to open Settings, then navigate to Network & Internet < Wi-Fi.
- Click on Manage known networks from the list of options on the right side.
- Your computer will then display the list of all Wi-Fi networks that you have connected to in the past.
- Click on the Forget button in front of each of the networks to remove them all.
- Restart your computer and reconnect to your network freshly.
Read: Public Wi-Fi Login Page not showing in Windows
3] Delete Browser Caches
If the problem persists on a particular browser, then there is a chance that compromised cache files on such a browser are responsible for the internet connectivity issue. Therefore, delete the browser cache to get rid of the error. Follow the steps outlined below to do this on Chrome:
- While the Chrome browser is opened, press Ctrl + H on your keyboard.
- Click on Clear browsing data on the left panel.
- Check the boxes for Cached images and files, and Cookies and other site data. Select All time in the Time range options.
- Click on the Clear data button.
4] Reset Browser Settings
You can also reset the browser’s settings to fix the problem. Follow the steps outlined below to do this on Chrome:
- Navigate to the three dots at the top right corner > Settings on Chrome.
- Click on Reset settings from the options listed on the left side of the window.
- Click on Restore settings to their original defaults.
- Click on Reset Settings.
We hope that you can get help with this article. Good luck.
Read: Fix Network & Internet connection problems in Windows
What to do when Wi-Fi requires login authorization?
Wi-Fi authorization may be required if you are connected to a public network. Normally, the login page should automatically open when you get “The Wi-Fi you are using may require you to visit its login page” on your browser. You can also enter http://localhost, or 192.168.1.1 in the address bar to access the network login page.
What is the difference between Wi-Fi authentication and authorization?
Although both can be used interchangeably, there is still a significant difference. Wi-Fi authentication is the process of enabling access to a protected network. Authorization on the other hand determines the level of access to the Wi-Fi network.
