If you are unable to make a video call because the Microsoft Teams Camera is greyed out or not working, here are some solutions to fix this problem. Whether you are using an external webcam or the in-built webcam of your laptop, this problem can occur on your PC at times. Although it is mainly a camera-related issue, you can take a look at some other suggestions as well.
Microsoft Teams Camera greyed out or not working
To the camera is greyed out when using Microsoft Teams, follow these suggestions to resolve the issue-
- Choose camera from Settings
- Verify the camera
- Allow access to the camera on your PC
- Allow apps to access the camera
1] Choose camera from Settings
If Microsoft Teams displays an error message saying that it doesn’t find any camera to make a conference call, you should check the given setting. It is for verification purposes so that we can walk you through all the troubleshooting steps.
Fyou need to open up the Microsoft Teams app and click on the profile picture. From the list, do select Settings.
Now switch to the Devices section, and make sure that “None” is appearing under the Camera section.
If so, you can follow other steps. If this section is not greyed out, you can expand the list and choose a camera that you want to use to make all the calls.
2] Verify the camera
If your camera is faulty, Microsoft Teams may not detect the camera – no matter whether it is an in-built or external webcam. Therefore, it is necessary to check if the camera is in working condition or not. For that, you can open up the Camera app on your Windows 10 PC and check if the camera is working or not.
If it is working, you should follow other steps. If not, it is time to change your camera.
Read: Laptop Camera not working.
3] Allow access to the camera on your PC
Windows 10 allows users to disable the camera even if you have an in-built webcam. Therefore, you should check if you have blocked camera access on your PC or not. If you did it earlier by mistake, there is a chance of receiving such an error while using the Microsoft Teams app.
Therefore, open the Windows Settings by pressing Win+I, and go to Privacy > Camera.
Under the Allow access to the camera on this device, make sure that this text appears – Camera access for this device is on.
If not, click the Change button, and toggle the corresponding button to turn it on.
Read: Skype webcam not working.
4] Allow apps to access your camera
It is another privacy setting in Windows 10, which lets you block all the apps to access the webcam. In case, it is turned off, Microsoft Teams cannot detect the camera even if it is working. Therefore, open Windows Settings panel and go to Privacy > Camera. Here you can find a heading saying Allow apps to access your camera.
Make sure that it is turned on. If not, toggle the respective button to enable it.
These are some of the working solutions that you should follow. However, there are some other things which you could try as well.
- Restart Microsoft Teams and PC: Sometimes a simple restart solves many problems. If you think that the webcam has no problem, you should restart the app and your computer.
- Reinstall the webcam driver: If the webcam’s driver has some problem, you should uninstall and reinstall it. It is possible to do that from the Device Manager.
- Verify webcam connection: If you are using a wireless webcam, it is recommended to check the connection and reconnect it.
Hope one of these solutions will help you.