Power BI is one of the most popular Visualization tools created by Microsoft. It is powerful and is a great companion for almost all businesses. However, according to many users, they are unable to login into the tool. In this article, we are going to discuss Power BI Desktop login issues and will see how you can fix them.
Why can’t I login into Power BI Desktop?
Although there are many things that can cause login errors in Power BI, more you can classify them under two sections, Proxy Authentication error and Non-HTTPS URL redirect error, we will discuss more on them later in this article. However, this does not mean that there are only two kinds of errors; the login issue can be because of some simple things as well, such as poor Internet connection, outdated applications, etc. We will talk about all the potential solutions later in this article.
Fix Power BI Desktop Login issues
There are different error messages one may see while failing to log in to Power BI Desktop. All of them have a certain meaning, so you need to study the error message and then try to troubleshoot the issue
In order to resolve Power BI Desktop Login issues, these are the things you need to do.
- Check your credentials
- Troubleshoot your Internet
- Fix Proxy Authentication Error
- Fix Non-HTTPS URL redirect error
Cant sign into Power BI
1] Check your credentials
Without discussing solutions to resolve specific categories of errors we previously mentioned, it is better to examine some simple and general solutions and see if they can address the issue. So, check your login credentials and ensure you have not enabled CAPS LOCK or any similar settings. If your credentials are right, then move to the next solution.
2] Troubleshoot your Internet
Ensure you have sufficient bandwidth to log in to Power BI. To do that, first, check your Internet Speed using an Internet speed tester. Once you are done with that, you should see if all the devices connected to the same network are seeing the same error. If they are, then first reboot your Router and, if the issue continues, contact your ISP. If only your computer is facing the issue, you need to troubleshoot slow Internet speed.
3] Fix Proxy Authentication error
If you are getting the following error message while trying to log in into Power BI, then you are dealing with a Proxy Authentication error
Unable to Sign In
Sign In failed because your network required proxy authentication. Please contact your network administrator to check Proxy authentication settings.
In this case, you should ask your admin to add the following domains to the whitelist or allowlist on the Proxy authentication server.
- app.powerbi.com
- api.powerbi.com
- domains in the *.analysis.windows.net namespace
But, if you are using a government cloud, then the following domains are the ones that should be allowed.
- app.powerbigov.us
- api.powerbigov.us
- domains in the *.analysis.usgovcloudapi.net namespace
4] Fix Non-HTTPS URL redirect error
If you are getting error messages that say something like ” ErrorCode: non_https_redirect_failed” or any other message that has something to do with HTTPS, then this means, there are some non-HTTPS providers in the redirect chain. You should know that, for security purposes, Power BI refrain its users from using the HTTP protocol, as it has no encryption. Therefore, you can contact the admin and ask them to change the protocol and you will be able to log in.
Is the Power BI service down?
To check the server status of Power BI, you can use statusgator.com. If Power BI is down, you will need to wait for it to be back up and then resume your work. In the meantime, you can continue to check the status on the given website, as they usually don’t take too long to get the service back up and running.
How do I change my login credentials in Power BI desktop?
To change the login credentials in Power BI Desktop, you need to find the Manage Data Sources option. Here you can find an option called Edit credentials. From there, you can edit your credentials as per your requirements.
