The Group Policy Client service failed the logon in Windows 10

In Windows 10, you can face different types of issues while logging in to your user account. Today in this article we’ll discuss one of these errors. It is about the failure of Group Policy Client service while logging into Windows 10/8 using a standard user account. When we tried to log on using the administrator account on the same system, it lets us enter in. Here is the screenshot of error we just received on the issued computer:.

FIX-The-Group-Policy-Client-Service-Failed-The-Logon-In-Windows-8

As you can see, in the above error image, there is no help about this issue offered. You just have the OK button there which links you nowhere. So how do we fix this issue? Well, as usual, the fix for this problem follows the procedure to modify registry entries. Since you’re able to log in as the administrator, you can follow the steps mentioned below. Thus you can consequently fix the issue and then log in, as the standard user account as well.

The Group Policy Client service failed the logon, Access is denied

Before you begin, create a system restore point first.

1. Press Windows Key + R combination, type put Regedt32.exe in Run dialog box and hit Enter to open the Registry Editor.

2. Navigate to the following location:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\gpsvc

FIX-The-Group-Policy-Client-Service-Failed-The-Logon-In-Windows-8-1

3. You don’t need to modify anything under the key mentioned above. Just make sure that it is intact there properly. Next, you should locate this key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost

FIX-The-Group-Policy-Client-Service-Failed-The-Logon-In-Windows-8-2

4. Now create a multi-string value in the right pane of this location and name it as GPSvcGroup and associate the Value data GPSvc with it. Moving on create a new subkey to the Svchost key (HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost) and name it as GPSvcGroup.

FIX-The-Group-Policy-Client-Service-Failed-The-Logon-In-Windows-8-3

5. Finally, came to the right pane of this so created subkey GPSvcGroup and createthe following two DWORDs with corresponding Value data:

AuthenticationCapabilities    –    12320   (Use Decimal base)

ColnitializeSecurityParam      –    1

Now close the Registry Editor and reboot and verify the status of the issue. Your problem should be fixed by now.

Hope this helps!

Read this if you receive a Failed to connect to a Windows service message.

Posted by on , in Category Windows with Tags
An Electrical Engineer by profession, Kapil is a Microsoft MVP and a Microsoft Content Creator. Please read the entire post & the comments first & create a system restore point before making any changes to your system.

182 Comments

  1. Darren Walsh

    off topic here but how do you have the aero enabled on the screenshots ??

  2. engineer

    best solution
    very good work u have done

    thanks

  3. Kesarvani

    But to login to the system as error itself states that we can not login to the machine.Then do we reach the run prompt in the first place.I had only one admin account(no user account) and facing this issue.tried to login using safe mode but dont know the procedure or steps.pls help

  4. Kesarvani

    Pls provide the same simple steps as provided above.
    using Windows 7.Have only one account as admin and getting issues on that only.
    Not able to login to the machine in normal or safe mode.in all he modes it asks for user id,password.once I provide that it throughs an error message.
    solution u provided is easy and simple to understand but only when you are able to reach the run prompt(Windows key + R)

  5. Celi S

    Thank you soooo much!! I know nothing about this kind of stuff, but I followed your step-by-step and it worked!

  6. ^^ Glad we could help 🙂

  7. Laura Greenwell

    This worked the first time this happened, but everything is still in place and it doesn’t want to work twice

  8. Michael

    Thanks so much, this is a great detailed way of fixing group policy client error. This worked first time and like everyone else, he has written a brilliant fix.
    Again, thanks you so much.

  9. ^^ Thanks for awesome feedback 🙂

  10. Joshua

    Good day. I made the fix noted above and have confirmed everything was in place still after booting. However, my standard accounts are still unable to login. Has anyone had this fix not work, and if so, is there a further step or additional fix which may work?

  11. PCWorxLA

    After being told by the “tech support” in the local Micro$oft $tore that they would have to keep my Windows 8.1 laptop for at least 48 hours to fix the problem and I would possibly loose all my data or at least all additionally installed programs, I tried those two registry entries and it seemed to work just fine.

  12. Pat

    Thank you – this worked for me!!

  13. rustygh

    Very Awesome! Thank you so much for taking the time.

  14. Anil

    I keep having the group policy client failing at least once a week. I fixed it several times, but error keeps repeating. any fix?

  15. ^^ You can try the SFC /SCANNOW command at administrative Command Prompt after uninstalling all the third-party tools on your system and see if that helps.

  16. Jamie

    3. You don’t need to modify anything under the key mentioned above. Just make sure that it is intact there properly.” And if it not there then what

  17. ^^ Please recheck, gpsvc key must be there!

  18. jithesh gopan

    My lap is at 64 bit…then hw can i create dword 32 bit…is it crrct…or in case of 64 bit i can create qword 64 bit instead of dword 32 bit…pls give a rply

  19. Julie

    thank you so much!!! For someone who’s not the most tech savvy, this solution was very easy and effective.

  20. shawn

    Worked for me too. The only thing was that your instructions are a bit techy and could have a bit more description. Overall, good work!

  21. ^^ Thanks for feedback 🙂

  22. Matt Grimsey

    This worked first time round but this time grpsvc is not an issue – it’s in the registers but the problems are still there and the associated glitches(preferred web browsers not firing on all cylinders) are still there. Am on Windows 8.1. Any ideas?

  23. Hanz

    OMG!!! thank you soooo much I no NOTHING about computers I had this problem rang Microsoft thay said it would cost me $150 for them to fix over the phone thay spoke little English most of the time didn’t understand me kept putting me on hold after a hour and half on the phone to them still nothing……THEN I FOUND THIS IT WORKED A TREAT!!!! hope it works again if the same thing happens???………….. tip don’t turn of the computer it has to be restarted…..

  24. Darwin

    How to reboot? does it mean “restart”? pls reply ’cause i dont know much about this stuff.

  25. Darwin

    Can this work also to Windows 8.1? are these the same?

  26. Does anyone have a fix for this problem running Windows 7 pls?

  27. Ian

    Many thanks for this info – to the point and without wordy explanations etc – worked first time!

  28. alvin_kane

    We just had the same error on a physical box. It was on a Dell PowerEdge R710, running Windows 2008 R2 Standard. and same with win 7 pro The following is how I fixed it:

    1.) Login to the machine with the local administrator account.

    2.) Delete the profile for the user that’s having the problem, i.e. C:UsersUser01

    3.) Run Regedit, and remove the profile from HKLM>Software>Microsoft>Windows NT>CurrentVersion>Profile List>(SID) (you can right click on Profile List and do a search for the user name, i.e. User01.

    4.) Once found, delete the entire KEY for the user.

    5.) Double check to ensure it’s removed from System Properties>Advanced System Settings>Advanced TAB>User Profiles (Settings…) button> If you see the user in there, delete it too.

    6.) Logoff as Local Admin and reboot. (Reboot not 100% necessary, but I usually do just in case)

    7.) Login with domain username and you should be all set

  29. Whats in a name

    Had same problem on WIN 8.1, using admin account. Was unable to login to Skype, Store, etc… Followed the steps and worked like a charm…. Thanks mate…

  30. ^^ Glad we could help 🙂

  31. Abdulghani

    Had same problem on WIN 8.1, Followed the steps and worked like a charm…. Thanks mate.

  32. ^^ Glad it helped! 🙂

  33. Aly

    ColnitializeSecurityParam – the font makes you think that might be an L – but it is a capital i (eye) fi

  34. Aly

    oh and thanks btw!!! 🙂

  35. ^^ Glad it worked! 🙂

  36. D.A. Elliott

    I know this is a year old, but ran into this problem tonight. THANK YOU!! Solution worked perfectly and now I can get back to work.

  37. Ol'greySurfDude

    That worked! I have no idea what I/we did, but, thanks (windows 8.1)

  38. Mike Ross

    That worked great to get the GPSvc to load however the initial problem still exists. The GPSvc service is locked and cannot be changed/started/stopped from the services modual. Any clue as to why all options would be greyed?

  39. ^^ Make sure you’re logged in as admin.

  40. tubes

    What if you only have one account?????

  41. tubes

    I only have 1 account/profile so can’t log in to anything.. is there a way to just restore win8 to factory defaults? I see no F commands on startup at all… not safe mode or bios or anything..

  42. tubes

    I wish someone would reply to this sooo bad!

  43. ^^ In that case, you need to open regedit at boot. Open Command Prompt at boot and type regedit, now you can tweak as suggested in the article 🙂

  44. irvin mulia elantara

    thanks a lot I’m just 13 years old but I did what you said and it works

  45. ^^ Glad we could help 🙂

  46. Akhil Krishna

    GPsvc key is missing

  47. ^^ Add it manually 🙂

  48. Arjun Reddy

    Hai…
    Best solution!
    If you have only one account and unable to open Regisrty Editor, try follow Steps(Win 7).
    1. Open Recovery Options by pressing f8 while booting.
    2. Choose Command Prompt.
    3. Type regedit and enter.

  49. Ali

    thank you so much it was really helpful for me at the right time.

  50. sri ram

    thank u so much bro

  51. sri ram

    everything started working now onedrive also started syncing

  52. Emmy

    Thanks guy, you have saved me a lot of stress. But the data value was not exactly the same but it work for me. Great guy, cheers.

  53. roy

    Thanks Dude it worked for me

  54. Matt

    Use a Windows DVD and choose repair. You can open the registry from there.

  55. Andi Doank

    It’s Work. Thanks A lot

  56. Kapil Kapur

    HI, I am not able to log in with safe mode or any other mode, it takes me to the error every time i try logging in please support

  57. Seth

    I followed the steps listed and I continue to receive the same error message, albeit sporadically. Any other advise?

  58. Razer Gam

    Why is taking so long to restart?

  59. Abdullah Eri?ik

    Hello all..
    I had the same error that group policy failed etc. Then I started my computer in safe mod and create a new admin user..Now it is working with the new user without problem..but the problem is I need to log on my old account for some website bookmarks and passwords etc. I tried this method and then restart the computer and tried to log on with old account and again I got the same error…any idea about the problem or what can I do about it ?

  60. Worried Windwos 8 user

    Hello,

    Yesterday I worked step by step to resolve the Group client service issue & it worked great. Thanks for that but now I’m getting: ‘Failed to connect to a windows service’ message on the status bar on my admin profile & once again I’m unable to login as a standard user. Please help this is really frustrating, I’m hating Windows 8, never had any such issues wihile using Windows 7.

  61. Worried Windows 8 user

    In continuation to my earlier comment I also want to ask is it harmful in any way to make changes in registry?

  62. Clay

    It worked! Thank you so much!

  63. labradrog13

    Hi I try this solution in my issue but sad to say doesn’t work on me.

    This is the difference between your error message.
    My message error “The Group Policy service failed the sign-in. Access is denied.”

    My pc is under domain.
    I don’t have admin access on domain controller.

    Thanks

  64. labradrog13

    This is your Error Message “The Group Policy Client Service Failed The Logon”
    This is my Error Message “The Group Policy service Failed sign-in”

    What is the difference?

    Thanks

  65. J

    You nailed it thanks so much!!!

  66. Edala Naveen Chowdary

    God, I’ll remember ur help for life!

  67. YogaBarrathwajRM

    All this is fine, but I have only one user account and it shows me this problem. What should I do?

  68. DrMegalo

    Excellent, worked perfectly, thank you!!!

  69. ^^ Glad we could help 🙂

  70. Debra Reed

    Are there any other suggestions? This is the only solution I find on other websites too, but the keys are intact and the problem recurs frequently.

  71. CLao

    Very good solution, it works.

  72. Sheila

    I have a laptop that does not have a DVD/CD ROM drive. My daughter’s login is what I’m having trouble with. How do I fix this for a secondary login?

  73. Brian Burleigh

    Create a bootable USB from a Windows ISO. Google is your friend here.

  74. Ikemba Uche

    Hello Kapil..
    I started having this error few days ago. My Laptop runs Windows 8.1. My question is, why should I have to activate a Group Policy on my Laptop since I am the only user? Does it mean that an unauthorized user is trying to logon to my system? I need to know before I can even attempt to fixing this. My computer is for private personal use only.

  75. Mariuccias

    I wish this had an answer. This is my issue too. All the registry entries are present and correct. It is still happening. Help???

  76. rjrich

    Brilliant! Thank you.

  77. Lars

    This recipe should come with dire warnings about how you could lose all the user’s files and settings.

  78. John Martyn

    Sorry lost me at Came to the right pane of this so created sub key GPSvcGroup

  79. Grammymidge

    Thank you so much for your recommendation. The registry edit perfectly fixed my issue with my computer. I’m glad I found your recommendation prior to attempting what Microsoft support was directing me to do.

  80. ^^ Glad we could help 🙂

  81. Grammymidge

    Again thanks for your help. I’ve been thinking about the problem and curious as to why this is just now starting after having the computer nearly a year without it. Why wouldn’t the fix already be in the registry?

  82. Grammymidge

    Today the issue returned. Since I put the registry fix in 2 days ago and it appeared to work why would I now start getting the error again?

  83. khubi

    This service is managed by System. You can not change the parameters of this service.

  84. Tamires Costa

    I’m in Windows 8.1 and at first didn’t work. So in the step 4 I’ve changed the value data for “gpsvc” not “GPSvc”, reboot and it seems to work. It can be a solution for some. Hope it works permanently! Anyway, thanks so much for support!

  85. Brandi Page

    This actually works. I was the administrator user and my daughter was the standard user (child). One day she couldn’t log on to her account, but I could log into mines. So I Google about it and I found this website. Direction #3 was a bit complicated, but I managed to skim through it smoothly and actually works without the help of a professional or calling the manufacturer. Thank you Jesus.

  86. Lorna Reid

    This didn’t work for me, same issue still occurring.

  87. nadir yaqoob

    I am using window 8.1. am facing this problem..i used the instructions of you but error is still occured.tell me the solution of it plz

  88. Muhammad Rizwan

    it didn’t work

  89. Muhammad Rizwan

    i hv same prblm..

  90. Vereda

    I founded that all the steps were already made. I guess it happened when I created a new user as the Administrator and delected the old one. But all of that didn’t work for me. So, the problem remains in my Windows 7 64-bit Professional. I have a restoring system backup in a pendrive, but I can’t boot from it. Could you help me?

  91. Pedalling Pete

    This is happening with Windows 10. What’s the fix there? Apart from refusing the update!

  92. ^^ The same fix is applicable to Windows 10 as well, do try it!

  93. Pedalling Pete

    Thanks for reply. Will set aside some time to try. In meantime other User will have to use laptop; and hope the same issue does not occur!

  94. Pedalling Pete

    After the latest updates for Windows 10 the issue resolved itself without any intervention by me. Hope it stays stable in future. Assume others suffered same issue and Microsoft delivered fix.

  95. Jade

    After a recent Windows 10 update, I started getting a notification telling me that Group Policy Client was not working. I had no idea what that was (still don’t really) and only use my admin account, so I continued using my computer as normal without any issues. That is, until I tried to shut it down.

    It was taking 15 or so minutes to power down as opposed to its usual 2-3. I didn’t know if fixing this would help with the slow shutdown, but I figured it was worth trying and, after closely following your steps and restarting my computer 3 times (just to make sure it was really fixed), it’s working just as it did before the update.

    Thank you SO MUCH! 😀 Now if only I can find a solution for the syncing mail & calendar ap issues that came with the Windows 10 update too…

  96. it

    Thanks ! Works perfect on Windows 10 Pro

  97. ^^ Glad we could help! Thanks for feedback 🙂

  98. docwatcher

    Worked great for me on Windows 10. I have 3 accounts on the computer. The one that does not have Admin privileges could not log in due to this problem. Logging in as admin and following these well-written instructions saved the day! Thanks!!

  99. Caroline Kiki

    Excuse the ignorance but I am trying to type the value data for the two DWords but I cannot get my head around it still…help please 🙂

  100. Caroline Kiki

    Thank you so much! Very helpful 😀

  101. Gary Anderson

    Dude, it worked! Great job! I never would have figured that one out!

  102. Anthony

    I just came across the same problem. Any solution for anyone who’s already done this once before but got another error a few months later?

  103. rupe

    Excellent , its connecting to group client policy. Thanks for your post.

  104. rupe

    It worked for two days , started having same problem again. please let me know what else I can do ? thanks

  105. Sarah Turner

    Thanks – worked first time and all the files, folders, pics, favourites etc on all accounts – admin and users still present and correct. Detailed and comprehensive fix that works. (Acer Aspire laptop – Windows 8.1)

  106. Adrian Duncan

    Hi I have the same issue. I tried the fix above and found that it went from every start-up to about once a week (or say 1 in 10 start ups). It also coincides with my laptop not being able to access the internet using google chrome. I can with internet explorer though. I also don’t see the little WiFi symbol bottom right of screen. It is intermittent and usually a restart sorts it out (and my WiFi symbol returns and I can use chrome). I am not overly tech savy. Ohh and I’m running windows 10. It does seem strange that this has been an ongoing issue through many versions of windows. Why has Microsoft not addressed this?

  107. Mark Osborne

    I have the same problem on windows 10. The image path is different “%systemroot%system32svchost.exe – k netsvcs (not k GPSvcGroup). Do I need to do someting different? On
    checking my sons computer his image path is the same . Within the …CurrentVersionSvcHost area there is
    a “netsvcs” folder with similar files (Authentication.. &
    Colnitialize… ) as described in your article/video. He does not have a “GPSvcGroup”
    folder. However I have the same files as his but only I have the
    problem. Can you advise ?

  108. chandan kumar

    thanku brother… thanku very much… I had this problem in my newly updated windows 10 on sony vaio e series. I was soo worried but the step u tell us to follow.. it really works.. thanks again.

  109. Daisyree- Jean L. Baylen

    hi..please help me.. i followed the video fixing about Group Policy Client Service in the registry editor but still when i checked in the services.msc, the Group Policy Client is not running.. What should
    I do?

  110. RG

    Everything was already there in the registry. This article was useless.

  111. Atul

    Used this fix on Windows 10. Perfect. Thanks a ton!

  112. Peter Poole

    For windows 10 at least, in Step 4 you need to use [I] value data [/I] of ‘gpsvc’ not ‘GPSvc’ – lower case needed to match back to the entry you just found in services… Otherwise, worked fine, many thanks!

  113. Phil

    Updated to Windows 10 a few months back. All good until today when “Group Policy Client…..” message appeared. run sfc /verifyonly which came back all clear; gpsvc appears complete; tried you regedit fix but “Group Policy Client error message” continues. Any ideas? Would winding back to 8.1 solve it or just complicate matters? I haven’t found anything in 10 I need. Thanks

  114. fizza afzal

    it did not work

  115. Abby

    I can’t find the GPSvcGroup thing 🙁

  116. Jojo

    By using the fix presented above, the problem will be fixed, however after sometime the problem may recur (comeback). When the problem appears again at the “command prompt” (run as administrator) execute the following: NETSH WINSOCK RESET then restart your computer ( note: should select restart and not shutdown & open again the PC as that will not fix your problem)

  117. Laura Young

    I’m having the Group Policy Client Service error message. I went through the steps to solve the issue in Regedit. It seemed to work then the error message came back again. What could be wrong that the fix didn’t hold?

  118. R G

    This worked on our windows 8!! Thanks so much!

  119. zain bhittani

    it works 100 percent I have tried on windows 10 … thanks !!!

  120. Gabriel Codreanu

    Great solve, worked on windows 10 build 10240

  121. mikejaydavies

    Thank you so much for this guide. I was having problems accessing features such as Windows Update and my WiFi and Playback Device menus on the taskbar did not display anything; when I followed these steps and restarted they were all resolved! I can confirm this information is still valid for Windows 10.

  122. Graham Clarke

    Brilliant … many thanks. Nearly tried system restore but did try your code and it worked! I am a computer engineer who likes to know everything so have a problem 1. Hate the text and complexity of the Registry. So verbose and complex 2. Wish I knew what your code was doing and why it worked! Thanks again.

  123. Robin

    Wow yes It should be a captial i

  124. Kerrielee Maxwell

    All you have to do is restart your computer, and that solves everything. Not only for this but everything else that goes wrong with laptop, desktop computer..I have only just found this out on my own in the last few months, before I would ring Dial a Nerd which would cost me $120.

  125. Wayne Walker

    I have the same issue on a new W10 PC , slow – took 10mins to close , chrome and WLM would not open – and tried everything – registry changes , sfc /scannow – clean boot , new profile – But I think i may have found a solution
    Chrome – I reset the browser , cleared the cache and history
    then I checked the version and it tried to update an failed.
    I uninstalled and reinstalled chrome
    then monitored the service and saw that Group Policy Client went into a stopped (blank) status state – which usually meant that chrome would not work and 10mins to close
    However this time – chrome opened and the GPC service then changed status and was running

    so I think this may have fixed the issue – will only know for sure if it works for a few days 🙂 🙂

    Spent so much time on this …….

  126. E. W. de Regt

    Recently, I ran into the Group Policy Client startup as well. The message is one indication the other that Google Chrome won’t start as mentioned elsewhere.
    I noticed that on Dec. 18, 2015 Windows patch KB3124200 was applied. I uninstalled the patch and everything is working again. I also checked the posts about missing entries in the registry related to GPSvc, Netsh and SVCHost. On my computer that was all there. I am running Windows 10 and regretting having installed it. Too many problems as with sound. Had to pull the latest drivers directly from the vendors.

  127. Tamara Balfour

    i have a new asus laptop which has come up with the following message…. failed to connect to a windows service. windows couldn’t connect to the group policy client service. this problem prevents standard users from signing in.
    i cannot use anything on my computer please help!!

  128. Larry Stone

    Seems to have worked for my Windows 10 online update from Windows 8.1, thank you.

  129. Rhodri Evans

    gpsvc folder does not come up in my registry editor………

  130. Kris Murphy

    Does one have to be in the admin account to do this? When I try adding the multi-sting I get the error message “Cannot create value: error writing to the registry.

  131. Theresa

    I had did what this article says. But when I turned on my computer this morning and a few minutes ago, it still gives me a message saying “Windows couldn’t connect to Group Policy Service”. Is there a way to keep that off and not show everytime I turn off then on my computer?

  132. Graeme

    I have just used this fix successfully with Win10 Home. Thanks so much. It was sending my wife goofy.

  133. Victorianne Glaze

    Thanks!
    Great help..

  134. CodyAlberts

    Adrian, I am having the same isssues with my windows 10 laptop. It seems we have a different case than others using this fix.
    Chrome is not working and I get the “Group Policy Client Service Failed…” message every time I reboot. Did you find a solution?
    Thanks in advance.

  135. Adrian Duncan

    Hi Cody. No I didn’t. I’m just diligent when booting up, if I don’t see the correct symbol for wifi before fingerprint scanning, I disconnect from the network and reconnect. If that doesn’t do it I re-start. It isn’t happening as often now.
    Goodluck.

  136. helmi

    where is ColnitializeSecurityParam – 1 ?

  137. helmi

    oh, ok, Done!

  138. helmi

    so the ColnitializeSecurityParam – 1 uses Hexadecimal?

  139. Lahela Williams

    What happens if I cannot locate the 2nd key (step #3 above)?

    I can get all the way to: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersion
    but, Svchost is not in the folder?
    What do I do now?

  140. Howard Riehl

    Worked for me! Thank you very much.

  141. Yn

    Thnku so much…I did work… 🙂 ty

  142. Mike

    Thank you very much for the solution. It worked in a glance and I can form now again use google chrome and utorrent and many other programs which failed to start with gpcs problem. Many many thanks!!!

  143. Debera Whitridge Douglas

    I have Windows 10 … did the Regedt32.exe modifications shown above. Rebooted. PC started just fine, Oh Happy Day. Shut down the computer for the evening, turned on this morning … … … still have the Group Policy Client Service failed error message. 🙁 Wish I could attach a picture of the Registry, so someone could check to see what I did wrong.

  144. Tim Geiger

    Thanks to whomever posted the Group Client Policy Service fix. It worked perfectly and was easy to understand.

  145. Italo

    Case solved ,

    Brazilian thanks.

  146. Venkat S Arya

    Yes! It really works!! Thanks a lot..

  147. Shaft In Action

    Thank you. Worked a treat on Win10 today.

  148. Gordon Thornbloom

    This solution worked, thanks so much!

  149. Steve McNeill

    I followed the instructions but when I get to this part: Moving on create a new sub key to the Svchost key (HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionSvchost) and name it as GPSvcGroup.

    I can’t find how to create a new sub key. I am in windows 10 and started getting the group services error after upgrading my router.

  150. djmagwede

    Followed it step by step on windows 7 and the problem still hasn’t gone away..please help.

  151. rw

    1. “netsh” press enter

    2. “winsock reset” press enter then restart your Laptop/computer.

    3. Your done!

  152. oelkp

    you know something…someone couldnt have written this somewhere in the BEGINNING of all this?!?! lol. i just read this whole page to get to here and now you tell..lol! after I rebooted and it didnt work…oy! 😀

  153. Jabn

    I made the suggested registry changes and am still unable to login to my daughter’s account. We have five user accounts and all can login fine except our daughter’s. After making the suggested registry changes and attempting to login, the first attempt offered the prompt “GPSvcGroup” failed, and then when trying to login on subsequent attempts, the “Group Policy Client Service Failed” prompt continues to be displayed. So now what does one do?

    The only question I have related to the instructions provided above is after creating the subkey GPSvcGroup and creating following two DWORDs with corresponding Value data:
    AuthenticationCapabilities – 12320 (Use Decimal base)
    ColnitializeSecurityParam – 1

    I assumed the value data for the “ColnitializeSecurityParam” is also 1 in decimal base, or should it be in hexadecimal?

    I am open to suggestions.

  154. Sandeep Raigiri

    For me, I was experiencing this issue on Windows Server 2008 R2, and I have just deleted all the .bak profiles in the regedit (KLMSOFTWAREMicrosoftWindows NTCurrentVersionProfileList.) – This started working fine

  155. Gabi_L

    It didn’t work for me on Windows 8.1 🙁 any other suggestions pls?

  156. Mss

    It’s work for me and thank u all

  157. David Williams

    It didn’t work for me either. This happened to me after I used Lapklink’s PC Mover to migrate my accounts etc. to a new computer. I’m still looking for a fix.

  158. Jane, despairing

    Same here. The repair given in the article does not correct this problem for me. I’ve run through the steps a few times but it does not work. I can get into the computer using my Admin account but my day-to-day account is inaccessible.

  159. Jane, despairing

    This fix has not helped me, I’m afraid. I’m using Windows 10. I’ve read through all the comments, I think, and have tweaked what I’ve been doing to follow the various bits of advice there, but all to no avail. I can use my Admin account but my ordinary, everyday user account just won’t open. My laptop is a personal one and not connected to any domains, I’m using AVG free antivirus, and I have Chrome installed. (Along with all sorts of other stuff.) At this point all I can do, I think, is wipe the laptop and reinstall Windows, which I really don’t want to do. This is infuriating. But thank you for trying to help.

  160. Nani J

    Can’t even get pass the first step… help
    The computer does not respond when I press the windows key + R combination

  161. Hazel Manuel

    I’m using windows 7 starter and I already pressed the windows key and R but nothing happened. I need some help tbh

  162. Rod Anais

    I cannot go beyond the HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionSvchost.
    When I right click on the folder Svchost then select new then multi string value I got an error message “error creating value” cannot create value: error writing to registry.
    Can you please help?

  163. ??? ???

    What if I didn’t put my password? what should I do?

  164. Sheherazade Sandooyea

    Hello
    Best solution
    Fixed at first shot but had some issues with the 12320 input and got it by trial and error:)
    Thanks again

  165. M

    It doesn’t give me access to administrator log on and the Windows + R doesn’t work…

    Now what? 🙁

  166. Joey Coco

    Worked for me…thanks!

  167. Helen Henderson

    Failed to find Svchost on the losting

  168. Gregory Leszyk

    I had this same issue; actually my wife received the message, “Group Policy Services failed logon” when she tried to log-in to her account on my computer. I’m running Windows 10, which was installed on the computer when I bought it. I ran the fix detailed above and it worked after reboot. Thank you!

  169. Mike Hall

    I tried this and when I reboot it takes the password and goes to a blank screen and just sits there

  170. Ed Prothero

    I keep fixing this error and it keeps coming back. I am not shutting down my machine incorrectly or stopping any updates. What in the hell is going on? Somebody PLEASE assist!

  171. Ed Prothero

    See my post above

  172. Ed Prothero

    see my post above

  173. Kyle Hamilton

    What do you do if you the only user on computer. Same message about client service access denied. Please help

  174. Carol Sue Bushell-Bousman

    I appreciate that this page is here…and I’m hoping I did everything right because I’m about to reboot and find out.
    (I’m fixing the problem of the “Group Policy Client Service failure to logon”.)

    But before I reboot I wanted to point out that I noticed a few things when it came to Step 5:

    1. In the screenshot provided above Step 5’s instructions it shows that Authentication Capabilities value data is set to:
    0x00003020 (12320). But that value data is for Hexadecimal.

    If it was set to Decimal it would show as 0x0003020 (74528).
    At least that what it shows on my computer.

    2. It was clarified in parentheses for Authentication Capabilities to use the Decimal data value.
    But it wasn’t clarified for the Colnitialize Security Param.

    So I’m praying to God right now that my assuming to use the Decimal data value for it was right.

    I might wait a bit to see if anyone has any input on the Decimal/Hexidecimal value data before I reboot.

  175. Carol Sue Bushell-Bousman

    Also, I noticed you said to create a System Restore point before doing any changes to my system.
    But I’ve already made these changes…..haven’t rebooted yet.
    Should I go back and undo what I’ve done, then create the System Restore Point, then do the steps as you have suggested?

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