If you are seeing a Corrupted Content Error while trying to open your Gmail account, this guide is for you. We have a few fixes that can help you get rid of the issue and be able to access Gmail. This error is usually seen when using Firefox.
A Corrupted Content Error appeared for a lot of users who are trying to access Gmail on the Firefox browser. They are unable to access the Gmail webpage; instead, they were served a Corrupted Content error. They see the following message.
Corrupted Content Error
The site at https://mail.google.com/mail/ca/u/0/#inbox has experienced a network protocol violation that cannot be repaired. The page you are trying to view cannot be shown because an error in the data transmission was detected.
Please contact the website owners to inform them of this problem.
They can access every other website normally but not Gmail. If you are facing the same and searching for a solution to fix it, here we have them.
Fix Corrupted Content Error in Gmail
We can fix the Corrupted Content error in Gmail in the following ways.
- Clear cookies, cache, and site data
- Bypass Cache
- Delete Browser’s User Data on your PC
- Open Firefox in Safe Mode
- Update Firefox
- Switch to another browser
Let’s look at the fixes in detail and learn how to use them.
1] Clear cookies, cache, and site data
Clearing the cookies, cache, and site data that the browser stores to load pages faster might be the reason for the error due to some misconfigured protocol. You should clear the cookies, cache, and other site data to resolve the issue.
2] Bypass Cache
Another way to resolve the issue is to bypass the cache. When you see the error page, press Ctrl+Shift+R on your keyboard to reload the page from a fresh server. It will bypass the cache of Gmail that is stored on your browser and get a new set of data from another server.
3] Delete Browser’s User Data on your PC
Every browser creates a profile even if we don’t log in to it. The data associated with that profile is stored on your PC. You need to delete that data to resolve the issue. To delete the browser’s data, press Win+R on your keyboard and copy/paste the following address, and press Enter.
%userprofile%\AppData\Roaming\Mozilla\Firefox\Profiles\
You will see two folders in the location. Delete the folder that has data in it which will also be a recently modified folder. The other folder only contains a .json file.
After deleting the folder, retry accessing Gmail from Firefox.
4] Open Firefox in Safe Mode
To confirm that no extension you have installed on Firefox is interfering with Gmail, open Firefox in safe mode and try accessing Gmail. If you are unable to access Gmail in safe mode too, then no extension is responsible for the error. If you can access Gmail without any error, then it is due to an extension. You should follow the trial and error method to find that extension by disabling one after the other and try accessing Gmail in Firefox normal mode.
5] Switch to another browser
The corrupted content error should be fixed by now using the above fixes. If by any chance it is not fixed, you should switch to another browser. This should be your first option if you are in a hurry.
Using the above methods, you can fix the Corrupted Content Error in Gmail on Firefox.
Leave a Reply