Microsoft Teams seamlessly integrates chat, video conferencing, file sharing, and other collaborative features to enable efficient teamwork. But recently, some users have complained that the error code 80284002 keeps troubling them when attempting to sign in to Microsoft Teams. Fortunately, you can follow some simple suggestions to fix the issue.
What causes the error 80284002 in Teams?
The error code 80284002 usually occurs due to authentication or sign-in errors in Teams. However, it can occur due to several other reasons. Some of them are:
- Incorrect or outdated login credentials
- Cached Teams credentials
- Unstable internet connection
- Firewall and Proxy restrictions
Fix Teams Error Code 80284002
Follow these suggestions to fix the error code 80284002 in Microsoft Teams:
- Check your Network connection
- Check Date & Time Settings
- Verify Login Credentials
- Clear Teams Cache Data
- Disable VPN/Proxy
- Troubleshoot in Clean Boot Mode
- Repair Office 365 Installation
Now, let’s see these in detail.
1] Check your Network connection
Start by checking if your internet connection is stable. This is because an unstable internet connection could be why the 80284002 Teams error code occurs. Perform a speed test to check your internet connection. However, if the speed comes less than the plan you’ve opted for, consider restarting your modem and router or contact your service provider.
2] Check Date & Time Settings
Next, check the date and time settings of your Windows device. If the date and time of your device get misconfigured, it can cause the error code 80284002 in Teams. Here’s how to configure date and time settings:
- Press Windows + I to open Settings.
- Navigate to Time & language > Date & time.
- Here, enable the options Set time automatically and Set time zone automatically.
3] Verify Login Credentials
Check if the login credentials you’re entering are correct. Also, try entering your old password and check if that works. However, if it doesn’t work, click on forgot password and follow the steps to recover your password.
4] Clear Teams Cache Data
Microsoft Teams saves app and cache data for enhancing user experience. These cache files can get corrupted and cause the 80284002 Teams error code. Delete the app cache data of Microsoft Teams and see if the error gets fixed. Here’s how:
Press the Windows key + E key combination to open the File Manager.
C:\Users\shubh\AppData\Roaming\Microsoft
Here, delete the Teams folder.
Next, navigate to the following path:
C:\Users\shubh\AppData\Local\Packages
Here, delete Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy and Microsoft.AccountsControl_cw5n1h2txyewy folder.
Once done, restart the Teams app and see if the error’s fixed.
5] Disable VPN/Proxy
A VPN or Proxy connection provides a gateway between users and the internet to hide the device’s IP address. It can cause the error code 80284002 in Teams if the service you’re trying to access isn’t available in the area. Disable your VPN/Proxy connection and see if the error’s fixed. Here’s how:
- Press the Windows key + I to open Settings.
- Navigate to Network & Internet > Proxy.
- Here, toggle off the Automatically detect settings option.
- Click the Set up option next to Use a proxy server and toggle off the Use a proxy server option.
6] Repair Office 365 Installation
If none of these steps could help you, consider repairing Office 365. It has been known to help most users get over this error. Here’s how to do it:
- Press Windows Key + I to open Settings.
- Click on Apps > Apps & Features.
- Now scroll down, click on the office product you want to repair, and select Modify.
- Click Online Repair and follow the instructions on-screen.
I hope these suggestions help you.
How do I fix error code 80080300 in MS Teams?
To fix the error code 80080300 in Teams, clear its cache data and update it to the latest version. However, if that doesn’t help, verify the login credentials and run Teams in Clean Boot mode.
Read: Modern authentication failed; your status code is 4c7 Teams error
What is error code 0x80180002 in Teams?
The error code 0x80180002 in Teams occurs when signing in or accessing the application. This usually occurs due to authentication or connectivity problems. However, it can occur due to several other reasons like server errors and third-party software conflicts.
