The Media Player app (earlier Groove app) is one of the leading Windows 11/10 native apps that users prefer nowadays. However, there may be a situation when may find that you just can’t play music on the app. This could be due to corruption in registry settings. Today. I’ll discuss such an error and will provide you a way to fix it.
Media Player app Error Code 0xc00d11cd (0x8000ffff)
As you can see in the above image, there is an issue and Windows simply “Can’t play”. If you’re getting this error on a Surface tablet, then restarting the tablet could fix it. In case you’re using Windows on the desktop then I suggest you try the following steps mentioned below:
1. Press Windows Key + R combination, type put Regedt32.exe in the Run dialog box and hit Enter to open the Registry Editor.
2. Navigate to the following registry location:
3. In the right pane of this location, you’ll find a DWORD named DisableProtectedAudioDG. Since you’re facing the issue, the DWORD will have Value data equal to 1. Double click on it to modify:
4. In the above window, input the Value data equals 1. Click OK. That’s it!
NOTE: In case you don’t have the DWORD in the registry location, you can create it using Right-click -> New -> DWORD Value. After creating it, it will have default Value data equal to 0 which will work great and fix the issue automatically.
If this does not help you may repair or reset the Media Player app via Settings.
I hope you find the article useful.