When we open the Epic Games Launcher on our computer, it says, “Preparing the Epic Games Launcher”. At that moment, the launcher accesses its cache, files stored on your computer, and its server to get things in place. Usually, the screen goes away after a few seconds. But sometimes, the launcher gets stuck in a loop as it tries to get things to work. In this post, we will discuss this issue and see what to do when Epic Games Launcher is stuck on Preparing or Loading.
Why is my Epic Games launcher stuck on Loading?
Epic Games Launcher will get stuck on the loading screen when the app’s cache or data is corrupted. However, sometimes, some temporary glitches can also force Epic Games to not go past the loading screen. We will also discuss some optimization tips you can deploy to resolve the issue.
Fix Epic Games Launcher stuck on Preparing or Loading
If Epic Games Launcher is stuck on Preparing or Loading, follow the solutions given below to resolve the issue and get the launcher to work.
- Wait a little more
- Restart Epic Games Launcher
- Clear out Epic Games Cache
- Disable Full Screen Optimization
- Reinstall Epic Games
Let us talk about them in detail.
1] Wait a little more
It might sound a little counterintuitive, but sometimes, due to some glitch, Epic Games takes longer than usual to get things ready. On some occasions, this has nothing to do with your computer’s configuration or bandwidth; it’s just a glitch that should be resolved in some time. So, wait a little longer, and if the “Preparing the Epic Games Launcher” screen is still unmoved, move on to the next solution.
2] Restart Epic Games Launcher
If after waiting for some time, Epic Games denies going past the Preparing screen, you should restart the app. This is another method by which we can resolve the temporary glitch that could have caused this issue. So, first of all, click on the Close button, then open Task Manager, right-click on the running instance of Epic Games, and select End Task. Finally, launch the launcher and check if the issue is resolved.
3] Clear out Epic Games Cache
As mentioned earlier, Epic Games need its cache to get things ready. Now, if the caches themselves are corrupted, the Epic Games will not go beyond the loading screen. In that case, our best option is to clear out the cache to resolve the issue. Before doing that, make sure to close Epic Games, not just by clicking on the close button but also from the Task Manager. Once you have closed the app, follow the steps mentioned below to do the same.
- Open the File Explorer.
- Then, go to the following location.
Make sure to replace your actual username with <username>
- Search for the “EpicGamesLauncher” folder and open it.
- Now, open the Saved folder.
- You will see cache, webcache, webcache_4147, or webcache_4430, delete the ones you see and close File Explorer.
Now just to be sure that everything is cleared, restart your computer. Once done, open Epic Games, and you will be asked to sign in. Hopefully, you will be able to sign in and resolve the issue.
4] Disable Full Screen Optimization
Full-Screen Optimization tends to conflict with Epic Games and can stop it from launching. In that case, we must disable Fill Screen Optimization for Epic Games to resolve the issue. Follow the steps mentioned below to do the same.
- Right-click on Epic Games Launcher and select Properties.
- Go to the Compatibility tab.
- Check the box next to Disable fullscreen optimization.
- Click on Apply > Ok.
Finally, open Epic Games and check if the issue is resolved.
5] Reinstall Epic Games Launcher
If nothing worked, our last resort is to reinstall Epic Games Launcher. We reinstall any application when its files are corrupted beyond the point of repair. So, uninstall Epic Games and go to store.epicgames.com to download and install the Epic Games launcher. Finally, check if the issue is resolved.
We hope that you can resolve the issue with the help of the solutions mentioned in this post.
Why is Epic Store launcher so slow?
The Epic Store will be slow to load its content when your computer is not getting enough bandwidth. So, you should use a free Internet Speed tester to know your bandwidth. If it is low, reboot your router and if that doesn’t work, contact your ISP.