Firefox had been my preferred browser earlier, and even now I keep on balancing between Chrome and Firefox. That said be it any browser one is expected to run into peculiar problems, and when this happens, troubleshooting is pretty tough. We need to understand that every browser has its own set of protocols and authentication checks that it applies to all the website. However, when something goes wrong, it leads to errors. “Your Connection is not secure” is one such error that will stop you from accessing the sites.
Your connection is not secure
Usually, the URL begins with “https://” and the certificate provided by the website provides sufficient evidence that the encryption is strong enough. But this error usually crops up when the certificate validation is not completed, and the encryption is not strong enough.
The best thing would be to hit “Go Back” button and try to contact the site owner. However, you can always override the warning and access the website, but it is then that you should understand the consequences of using a vulnerable communication channel. If you intend to make some purchases its highly recommended not to use the website until the warning goes off.
Let’s take a detailed look at the errors that usually crop up.
The certificate is only valid for (site name)
This error reflects the fact that the certificate you are currently viewing is for meant for another site. Identification error is often caused when you land from other sites but this issue should not persist when you try to visit the site directly.
Unknown Issuer is actually an additional layer of security that is mostly enforced by the security software. You can resolve this issue by disabling the SSL scanning in your security software like Avast, Bitdefender, ESET, and Kaspersky.
The certificate is not trusted because it is self-signed
Self-signed certificate might make you immune from the third party eavesdroppers but it doesn’t ensure who the recipient of the data is. However, if you are trying to access an intranet network and you get this message you may ignore it without giving it a much of a thought.
Corrupted certificate store
The Corrupted certificate file error often crops up when the file in your profile folder, the one which stores your cert8.db certificates has become corrupted. Delete this file and allow the Firefox to regenerate it.
If the site has weak encryption you will be shown an option to load the site with the updated security at the place. If the certificate of the site cannot be validated you will be given an option to load the site with an exception. Be forewarned that legitimate sites will not ask you to bypass the certificate and if they do it’s better to check if it’s a phishing attempt or a fake site altogether.
Tip in Tip: See this post if you receive This site is not secure message in Firefox, Edge, IE or Chrome.
The error text will show you your systems date and time, in case this is incorrect you can fix the problem by simply updating the same.
The certificate is not trusted because the issuer certificate is unknown
This happens when the server might not actually be sending intermediate certificates and an additional root certificate might be needed for import.
If your Firefox throws up a This connection is not secure, Logins entered here could be compromised message. You may have to disable Insecure password Login prompt. See this post if Firefox couldn’t load XPCOM in Windows.