Driver Verifier Manager & Device Manager: Troubleshoot Driver Problems in Windows

If your Windows freezes frequently or is encountering frequent Stop Errors or BSOD’s then, it is advisable to check if the problem is being caused by a faulty Driver. While in most cases, its usually the unsigned drivers which create problems, one cannot rule out the signed drivers too! Nevertheless, you can troubleshoot, identify & resolve common device driver problems with the help of the built-in Driver Verifier Manager & Device Manager.

Driver Verifier Manager

Windows has, what is called as, Driver Verifier Manager. Its a very useful tool to identify problematic drivers. To open it type verifier in charms bar / start menu search box and hit enter. The Driver Verifier Manager, tests each specified driver at startup. If it detects a problem, it identifies it and then stops it from running.

Driver Verifier manager

To use the Driver Verifier Manager, first select Create Standard Settings > Click Next > Automatically select unsigned drivers > Next. You will see a dialog box ‘Loading driver information’ at the end of which you will be presented with a list of unsigned drivers.

There are other options, too, to select at every step. Choose what you think would be most appropriate in your case. I have only mentioned unsigned drivers as they are usually suspect. This way Standard Settings will first be created. This helps you in identifying what might be a buggy driver.

In the last stage of the wizard, you have two options: to click Cancel or to click Finish. Its best to click Cancel. This way no changes are made to your system configuration. From the list which is presented, you can manually try to Roll back, Update, Disable or Uninstall the Driver. But if you click Finish, then on re-start of the PC, you may be presented with an error message. This will include the name of the buggy driver along with an error code. Note down the drivers name and the error code.

Next reboot, but this time in Safe Mode. Now you can choose to Roll back, Update, Disable or Uninstall the particular Driver.

Finally, to disable the Driver Verifier Manager, type verifier /reset in Windows Start Menu Search and hit Enter.

Device Manager

You can also use the Device Manager to identify a problematic driver. To do so, type Device Manager in Windows search and hit Enter.

Device Manager

If you see a triangular yellow exclamation mark, then this driver could be a suspect.Here is an example:

unknown-device

Right-click on it to open its Properties.

driver general

This will give the current status of this Driver. You can also check for Solutions online under the General tab.

driver general

If you feel that this Driver could be the cause, then under the Driver tab of the Properties box, you have the option to either Roll back, Update, Disable or Uninstall the Driver.

How to troubleshoot & fix Device Driver Problems and how to identify or verify unsigned / signed Drivers may also be of interest to you.

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Anand Khanse aka HappyAndyK is an end-user Windows enthusiast, a Microsoft MVP in Windows, since 2006, and the Admin of TheWindowsClub.com. Please read the entire post & the comments first, create a System Restore Point before making any changes to your system & be careful about any 3rd-party offers while installing freeware.