Fix: Unable to repair built-in Windows Store Apps in Windows 8.1

In Windows 8 and 8.1, the built-in apps are enjoy the new Modern GUI. These apps belong to an essential category, which a user need at many instances, such as News, Weather, Mail etc. Today, I upgraded a system running Windows 7 to 8.1, and all went fine. So after upgrading it, I tried to open the built-in Modern apps, but they kept crashing. I tried to reinstall the apps but it didn’t helped me either. I was just unable to repair the Windows Store apps!

I tried the recent fixes and others mentioned in the above link,  in order to solve this issue, which includes:

  • Running Windows App Troubleshooter
  • Re-registering PC Settings, Windows Store
  • Running powershell -ExecutionPolicy Unrestricted Get-AppxPackage -Allusers | Remove-AppxPackage command in Windows PowerShell and then trying again to re-install.
  • Installed all the pending Windows Updates
  • Deleted the registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Appx\AppxAllUserStore\[UserSid] for offending profile

The fixes we’ve listed above were aggressive steps to solve the issue. Unfortunately, nothing helped us. Finally, we came around this TechNet thread which helped us to fix the issue. Here is how fix this problem:

Can’t Reinstall or Repair Built-in Windows Store Apps In Windows 8.1

1. Press Windows Key + R combination, type put Regedt32.exe in Run dialog box and hit Enter to open the Registry Editor.

REGEDIT Fix: Unable to activate Office 2013 due to Active Content Removed error

2. In the left pane, highlight the HKEY_USERS and from the File menu, select Load Hive.


3. In the following window, go to offending user name (C:\Users\USER NAME) type File name as ntuser.dat and click Open.


4. For the Key Name, type the same user name of previous step. Click OK. This will load the hive and a subkey (HKEY_USERS\USER NAME) of the same user name will be added to HKEY_USERS key.


5. For this new subkey (HKEY_USERS\USER NAME), go to following location:



Right click over the DeviceAccess key and select Permissions.

6. For the Permissions window, you’ll find that Full Control is unchecked, so check it and click Apply followed by OK.


7. When you’re done, select the subkey so created in step 4, i.e. HKEY_USERS\USER NAME. From the File menu select Unload Hive.


8. Finally, confirm here:


So we’re done with the fix, now you have to close Registry Editor and reboot the system, the issue must be completely fixed by now.

That’s it!

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An Electrical Engineer by profession, Kapil is a Microsoft MVP and a Microsoft Content Creator. Please read the entire post & the comments first & create a system restore point before making any changes to your system.