Fix: Limited WiFi connection problem in Windows 8.1

Some Windows users are experiencing a strange problem. After installing the preview version of Windows 8.1, they observed that their device was showing ‘Limited Connectivity’ error in WiFi status and they couldn’t access the internet until re-connected.

I realized this is a common issue with Windows 8.1. In some cases, even resetting the device and starting over didn’t help. After following some forums, I thought of giving some suggestions, one of which I found on Answers.

Limited WiFi connection

First create a system restore point. Then right-click the ‘Start’ button to access ‘Control Panel’ option and select it.

control panel Fix: Limited WiFi connection problem in Windows 8.1

Next, chose ‘Device Manager’ option.

Device Manager Fix: Limited WiFi connection problem in Windows 8.1

Next select ‘Network Adapters’ and under it, you will find a Wi-Fi controller listed. Select it.

driver Fix: Limited WiFi connection problem in Windows 8.1

Double-click the controller to open the adapter’s Property window and switch to ‘Drivers’ tab.

driver disable Fix: Limited WiFi connection problem in Windows 8.1

Next, click the ‘Disable’ button and hit ‘Ok’ to apply the changes. See if it helps. If it does not help, re-enable it and proceed to the next step. If the above solution fails, try doing the following. Open an admin-level command prompt in Desktop mode, type the following commands, and hit Enter after each command:

netsh int tcp set heuristics disabled
netsh int tcp set global autotuninglevel=disabled
netsh int tcp set global rss=enabled

Then type the following and hit Enter, to verify that practically all the settings are disabled.

netsh int tcp show global

Finally, reboot your machine and see if this helps. If it doesn’t help, you could also try the built-in Hardware and Devices troubleshooter and see if it helps. This post will show you how to troubleshoot if your Windows can’t find wireless devices.

Posted by on , in Category Windows with Tags
Anand Khanse aka HappyAndyK is an end-user Windows enthusiast, a Microsoft MVP in Windows, since 2006, and the Admin of Please create a System Restore Point before trying out any software & be careful about any third-party offers while installing freeware. Add me on Google+.
  • linkysys

    Issue: limited connectivity on Asus UX31 Zenbook after installing Win 8.1. Wifi card is intel 6235. Above procedures did not help. Installing latest drivers from Asus did not work. Fix: Install most current Intel Proset drivers directly from Intel website,

  • techschoolga

    I spent hours running thru “fixes”. My particular problem involved not being able to have tkip on wpa2. Updating WiFi adapter driver did not fix, so I had to reconfigure router from auto on these settings to forced wpa2 and tkip.

  • J-Rod

    How in the world did you think that disabling the WiFi adapter would be a fix for WiFi connectivity issues? Maybe a step was left out……

  • Abhijeet Mishra

    hey,.,,,it somehow fixed my resolution problem still wifi shows limited connectivity. help

  • tabst

    I have a Dell Venue Pro 8 with windows 8.1 and my WiFi signal shows five bars all the time, but I can’t get into my windows store to update apps or add any apps please help. When I go to the store it says the connection is limited or to slow.

  • Klai

    HI All,

    I had the same wifi adapter issue on both my new Lenovo and HP laptop with windows 8.1 and 8. (My windows 7 had no problem at all).

    Initially i thought it’s hardware problem.

    I was so frustrated and called HP and Lenovo for 3 nights until 2:30am in the morning and still found no solutions.

    My router is configured to use WPA2-PSK and AES. I called my wireless provider and router manufacturer. They suggest i twist around the settings and change from AES to TKIP. It simply worked out.

    I am gonna file a ticket to Microsoft and find out why AES is not supported.


  • webduck

    I double clicked the wireless network adapter and clicked on the Power Management tab. I unchecked the first box which enabled the computer to turn off the wifi to save power. I’ll only know if that works if I stop losing my connection. Worth a shot though.

  • 8.1 Sucks

    SOLUTION: Shit Can 8.1 and roll back to Windows 7. Wait paitently for Windows 9 and save yourselves the agrivation.

  • Cat Sims

    I don’t have windows 7, so the last person’s suggestion won’t work for me. I find that if I disable and then re-enable the wifi it works every time. However, within a few hours it will show limited access again. Could this have anything to do with IP addresses and proxy servers on the internet provider side? I am not a techie, so this may be a ridiculous question. Just wondering.

  • christopher saunders

    My receive-side scaling state is still enabled

  • rajeshkumar

    WIFI SHOWS LIMITED ACESS when using the common wifi

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