Windows Media Player showing no or wrong Album information

When you want to find any album information playing under Windows Media Player, all you must do is choose the album, right-click on it and select ‘Find Album info’. A new window instantly appears, displaying complete information related to the album. At other times, the media player may refuse to oblige to your request. Under such a scenario, you can follow the instructions given in this post to fix Windows Media Player showing wrong Find Album info in Windows 10.

Windows Media Player showing no or wrong Album information

Find Album info not working

Check Hosts file

You need to edit the Hosts file which is located in the C:\Windows\System32\drivers\etc folder. You may use Notepad or freeware Hostsman to do this.

Make sure you have this correct entry in the Hosts file-

Windows Media Player showing no or wrong Album information

1] Edit the Registry

If the above does not help you, you may be required to make changes in the registry editor. Creating a backup of your data is advised should you lose any in the event of misfortune.

Assuming you have created a backup of your data, follow the instructions outlined below.

Press Windows + R in combination to launch the ‘Run’ dialog box. Type regedit.exe and hit the ‘Enter’ key.

When done, navigate to the following address


In the right pane, adjacent to the entry look for setting PREFERREDMETADATAPROVIDER.

The value of the setting should be displayed as pmpMusicMatch.

Find Album info not working

To change the value of the setting PREFERREDMETADATAPROVIDER, double-click it and under the ‘Edit String’ box that pops clear the value and leave it blank.

When done, close the window and exit regedit.exe

Now, restart Windows Media Player again, and you should find album information displayed under it.

As you can see, the fix worked for me, and Windows Media Player shows the correct Album Information. If you are facing the same issue, try this fix and let us know if it works for you in the comments section below.

2] Use Windows Media Player Troubleshooter

Doing this is very easy, at least from our point of view. So, here’s the thing; you are required to press the Windows key + R to launch the run dialog box. After that, type Control and hit the Enter key on the keyboard to fire up the Control Panel.

Type the word troubleshooting in the Control Panel search box, then click on Troubleshooting from the search results. After that, select Programs, then Windows Media Player Library. Finally, follow the instructions via the wizard, restart the computer, and check if everything is working again.

3] Uninstall and reinstall Windows Media Player

Launch the Run dialog box once more by pressing the Windows key + R, then type optionalfeatures.exe. Hit the Enter key, and wait for the Windows Features window to launch.

Scroll down until you’ve come across Media Features, and simply expand the entire thing. Here you’ll see Windows Media Player, so just uncheck the box. What you need to do now is click OK, then restart your computer system if necessary.

This should help! If all fails, then the best option is to use VLC media player if you’re not a fan of the Groove Player.

Also read: Windows Media Player Tips & Tricks.

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The author Hemant Saxena is a post-graduate in bio-technology and has an immense interest in following Windows, Office and other technology developments. Quiet by nature, he is an avid Lacrosse player. Creating a System Restore Point first before installing a new software, and being careful about any third-party offers while installing freeware is recommended.