Using the Xbox Console Companion app, you can stream your games from your Xbox One console to your PC. Just turn on streaming on your Xbox One console and connect your PC to the console, and you are ready to go. But for some users, the streaming is not working as expected. They receive the error We couldn’t stream from your console error whenever they stream their games using the Xbox Console Companion app. This article shows some suggestions that will help you fix this issue. The complete error message is:
We couldn’t stream from your console. Try again later.
Fix We couldn’t stream from your console error on Xbox One
Use the following solutions to fix the “We couldn’t stream from your console” error on Xbox One.
- Check your internet connection
- From which account you are signed in?
- Change the name of your Xbox One console
- Install Microsoft Media Feature Pack (solution for Windows 10 N and KN users)
- Hard reset your Xbox One console
Let’s see all these fixes in detail.
1] Check your internet connection
The first step is to check your internet connection. To stream your games, you should have a high-speed internet connection. For HD streaming, the minimum download speed on your Xbox One console should not be less than 3.5 Mb/s. The following steps will help you perform a speed test for your console network connection:
- Press the Xbox button to open the Guide.
- Go to “Profile & system > Settings > General > Network settings.”
- Select Network speed & statistics.
If the internet speed is less than the minimum required speed, contact your ISP. In addition to this, make sure that you have connected your Xbox One console and your PC to the same internet connection.
2] From which account you are signed in?
It is necessary that you are signed in to your Xbox One console and your computer with the same account. Also, if you are logged out of any one of these devices you will not be able to stream the content.
3] Change the name of your Xbox One console
This trick has worked for some users. Therefore, you should also try this. To do so, open Xbox Guide and go to “Profile & system > Settings > System > Console info.” There you will see the option to change your Xbox One console name. After changing the name, you will be prompted to restart the console. Restart it and connect it to your computer again. Now, see if it helps.
4] Install Microsoft Media Feature Pack (solution for Windows 10 N and KN users)
If you are a Windows 10 N or Windows 10 KN user, you need Media Feature Pack to start game streaming on your Xbox One console using the Xbox Console Companion app. The Media Feature Pack for N and KN versions of Windows 10 are available on microsoft.com. You can download them from there and install them on your system.
5] Hard reset your Xbox One console
If none of the above methods worked for you, we suggest you hard reset your Xbox One console. Follow the steps written below:
- Press and hold the power button on your console to turn it off.
- Unplug all cables.
- Wait for a few minutes.
- Connect all the cables and start your console.
This should work.
How do I enable streaming on Xbox One?
To enable streaming on Xbox One console, open Xbox One Guide and go to “Profile & system > Settings.” After that, go to “Devices & streaming > Device connections > Allow game streaming to other devices.” You can also allow anyone at your home to stream games to Xbox One, provided he/she is connected to the same network. For this, open the Xbox app and select Allow connections from any device.
How do you solve this profile Can’t connect to Xbox Live on this console error?
The error “Sorry, this profile can’t connect to Xbox Live on this console” can occur on the Xbox console due to Xbox Live Core Service issues, corrupted temp data, corrupted Local 360 Storage folder, etc. To fix this issue, you can try some solutions, like power cycling your console, clearing local Xbox 360 storage on Xbox One, removing and re-adding your Xbox profile, etc.
Read next: Xbox Game Mode keeps turning off.