This device has been removed from OneDrive message on Windows 10

If you receive a This device has been removed from OneDrive To use OneDrive on this device, click OK to set up OneDrive again message on Windows 10/8/7, then you could see if any of these suggestions help you fix the problem.

This device has been removed from OneDrive

UPDATE: Microsoft appears to have fixed this issue in its latest October Cumulative Update. So please ensure that your Windows 10 is fully updated, restart your PC, log back in and see it the problem has gone away. Else you may read on.

1] On your desktop, you will see the OneDrive ‘clouds’ icon in your notification area. Right-click on it and select Settings.

Here ensure that the Let me use OneDrive to fetch any of my files on this PC is checked.

This device has been removed from OneDrive

If you want to make sure OneDrive always starts when you sign in to Windows, you will have to also check the Start OneDrive automatically when I sign in to Windows option.

Restart OneDrive and see if it has helped.

2] If this item is grayed out or the OneDrive icon itself is grayed out, you may have to first re-setup OneDrive again. To do this, type OneDrive in taskbar search and click open OneDrive desktop app. Click on Get started and complete the set up procedure as per the wizard. During setup, choose to sync to the same OneDrive folder.

3] Run OneDrive Troubleshooter and see if it fixes the issue.

4] Run Microsoft Account Troubleshooter and see if it helps the problem.

5] It may be possible, that this could be a OneDrive server issue or that your device could be experiencing intermittent disconnection from the OneDrive server. In such a case, you may have to unlink OneDrive from your device/s and then reconnect them back. Next you will have to reset your network settings as follows:

From the WinX Menu, open Command Prompt (Admin), and run these commands one after the other:

ipconfig /release
ipconfig /renew
ipconfig /flushdns
netsh winsock reset

IPConfig is a tool built into Windows, that displays all current TCP/IP network configuration values and refreshes Dynamic Host Configuration Protocol DHCP and Domain Name System DNS settings. Here:

  • ipconfig /release will let go of the current IP address
  • ipconfig /renew will obtain a new IP address
  • ipconfig /flushdns will flush the DNS cache
  • netsh winsock reset will reset winsock.

Restart your computer and see if any of this has helped.

If you have other ideas to resolve this issue, please do share in the comments section.

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Posted by on , in Category Windows with Tags
Anand Khanse is the Admin of TheWindowsClub.com, a 10-year Microsoft MVP Awardee in Windows (2006-16) & a Windows Insider MVP. Please read the entire post & the comments first, create a System Restore Point before making any changes to your system & be careful about any 3rd-party offers while installing freeware.

5 Comments

  1. This issue has plagued me on several systems. It began about a week ago. It has happened on one system twice. All machines were running Windows 10.

    I had to reconfigure OneDrive on each system as if I were just initializing the system. Then OneDrive resynced as if it were the first time. What a waste of my time.

    It is likely a problem with Microsoft servers. OneDrive used to be relatively bulletproof, no longer.

    I am ready to give up on both OneDrive and OneDrive for Business as they are both unreliable, which is unacceptable to me in a file sync service.

    FWIW, I have never had this problem with Dropbox or Google Drive.

  2. Sellador2

    Yeah, this is crazy. OneDrive is my main sync engine, but I use (free) Dropbox as well because some colleagues want to sync some files with it. In the couple of years, I have used both, Dropbox has never failed to sync something, or fallen over. I also used to use SugarSync and it was rock solid and the best sync tool I’ve ever seen. OneDrive, which I switched to when I bought an Office365 subscription, has been a royal pain. Upgrading from Windows 8.1 to Windows 10 on my home system has been the worst of all. (I’m about half ready to just revert back to 8.1.) After installing OneDrive and running through the setup, it just wouldn’t sync files to OneDrive. There they were, sitting on my computer while the online OneDrive folder showed them as not there at all. I tried removing them and replacing them and that didn’t help. I finally had to unlink OneDrive and let it start over again. That seemed to help, but last night I sat down at that computer (about three days later) and it had this message, that this computer has been removed from OneDrive. I went ahead, in no good humor, and let it set up again. Then this morning, I got to work and found the same message on my Windows 7 computer here. I only have the two computers, so MS basically just kicked off all the computers on my account. Thanks MS! Now I am sitting here waiting while this goes painfully slowly through checking all my files again before I can get any work done. Now that Office syncs with Dropbox, I may just drop OneDrive altogether and pay for the full version of Dropbox. It would be worth an extra $100 a year to have my files handled reliably.

  3. Gunnar

    I got the same issue, have 2 pc at home with win 10, both have been “removed from oneDrive” in the last 2 days.

  4. Gunnar

    Twice on both machines!

  5. kamila danielo

    Use the Long path Tool. It is really nice tool.

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