A lot of users are complaining that they are not able to connect to a remote computer with the help of Steam Remote Play. There have been different reports and different variants of this error, some are saying that Steam is stuck at the loading page, while some are complaining that it says ‘Couldn’t connect to the remote computer‘. So, if Steam Remote Play not working on Windows 11/10, use the methods mentioned in this article to resolve the issue.
Why is my Remote Play not working in Steam?
Usually, users have encountered this issue after an update. It is a bug but it can also be seen because of some glitch. It can also be because of antivirus or antimalware blocking the feature or some glitch in your network module. We have talked about all the possible solutions to resolve the issue.
Fix Steam Remote Play not working on Windows PC
Let us start by checking if your computer needs an update, sometimes updating the OS can resolve the issue, but even if it doesn’t, there is no harm. So, check for updates and see if the issue persists.
If Steam Remote Play is not working on Windows 11/10, follow the given solutions.
- Check if your Game supports Remote Play
- Update Steam
- Disable Antivirus or Firewall
- Release and Renew IP
- Use Steam Beta Update
Let us talk about them in detail.
1] Check if your Game supports Remote Play
All the games in Steam Store are not compatible with Remote Play and you have to check if the game is not one of them. To do that, follow the given steps.
- Open Steam.
- Go to the STORE tab.
- Search for the game you want to check the compatibility of.
- Now, scroll down a bit and from the left panel check if your game supports Remote Play.
If your game supports the feature but you are not able to use it, continue reading.
2] Update Steam
Many users reported that they started experiencing this error after an update and technically it is not able to go back to the previous version. Hence, updating is the only option that you have. Even though Steam updates the client app as soon as you go online, but sometimes, you have to do it manually. To do that, open the Steam application, click Steam > Check for Steam client updates.
3] Disable Antivirus or Firewall
Sometimes, your antivirus or firewall can block Steam or any remote app from doing its job. So, in that case, you should disable your Firewall or any third-party antivirus that you may have, temporarily and see if the issue persists.
4] Release and Renew IP
Sometimes, a glitch in the working of IP can cause network error, which can stop Steam Remote Play. Therefore, to fix the issue, we have to release and renew the IP address and see if the issue persists.
Open Command Prompt as an administrative and execute the following command.
ipconfig /release ipconfig /renew
Do this and see if the issue persists.
5] Use Steam Beta Update
Many victims have reported that they have been able to resolve the issue by joining the Beta program. To get Steam Beta Update, follow the given steps.
- Open Steam.
- Click Steam > Settings.
- Make sure you are on the Account tab and click Change.
- Now, in Beta participation, select Steam Beta Update.
Now, see if the issue persists.
Note: If are a part of the Beta Program then opt out of it and see if the issue persists.
Why can’t connect to Steam Server?
There are multiple reasons why you can’t connect to Steam Network, more often not, if the server is down, you will fail to connect Steam. It may be because of a problem with the other end of your internet connection that is not working. It could be caused by a number of factors why you are not able to connect to Steam. Maybe the firewall keeps blocking your Steam connection, or maybe you have recently updated your router or installed Windows Updates.