Reset Forgotten Microsoft Account password from Login Screen in Windows 10

Did you change your Microsoft Account password just before going to bed and you are not able to remember that in morning? A possibility is that you might not be able to login to your Windows PC. Many times it happens that we are not able to remember our password and hence not able to sign into our computer. But with Windows 10 Fall Creators Update v1709, you can directly recover your password from the lock screen.

We have seen how to recover lost or forgotten Windows passwords using Windows built-in tools like Password Hint and the Reset Disk or with other free password recovery tools. We have also seen how to reset your Windows password, if your computer is on a domain or if it is a workgroup. This tutorial shows how you can recover and reset your forgotten or lost Microsoft Account password from the Login Screen in Windows 10.

Recover password from Login Screen in Windows 10

This feature has been added in the latest Windows 10 Fall Creators Update and can be conveniently used from the Lock Screen. Now on your lock screen, just below the password field, you will see a new option that reads ‘I forgot my password’.

Clicking on that option will take you to another screen which will help you recover your password. The flow is like what you might have already experienced on Microsoft website or on any other website in general. You need to enter your email id and a captcha to proceed.

Recover password from Lock Screen in Windows 10

In the next step, you need to select one of your Recovery Options that you might have specified while creating your account. It can be your alternate email address, your phone number or maybe a security question. Other than that, you can even use the Authenticator app to recover your account. The Authenticator lets you use your phone instead of your password for personal Microsoft accounts. If you do not have access to any of these, you might need access to another working computer to help you recover your account.

Once you’ve chosen your recovery option, wait till you receive your one-time password. Enter the password and once you are verified, you can create a new password.

The entire process is very simple and familiar. Very obviously, the computer must be connected to the internet to follow these steps. The recovery process does not take long and comes pretty handy if you’ve forgotten your password.

Recovering the PIN in Windows 10

If you’ve been using a PIN to sign in to Windows and you’ve forgotten the PIN somehow. Then a similar process is also available to recover the PIN. All you need to do is enter the password for your Microsoft Account and wait for the OTP. Once verified, you can directly change the PIN and use the new PIN to sign in.

For Local Accounts, the recovery option is not available. Only users with Microsoft Account can recover passwords and PIN from the Lock Screen.

This was how you can recover your Microsoft Account from the Windows 10 Lock Screen. This feature might prove helpful to a lot of users and is one of the most required features in Windows 10.

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Anand Khanse is the Admin of, a 10-year Microsoft MVP Awardee in Windows (2006-16) & a Windows Insider MVP. Please read the entire post & the comments first, create a System Restore Point before making any changes to your system & be careful about any 3rd-party offers while installing freeware.

One Comment

  1. Michael Burke

    Thanks. I didn’t know I had clicked that box. This was very helpful .

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