You’ve just updated to Windows 10 and trying to install iTunes, but it is not working? Maybe you are receiving An error occurred during the installation of assembly Microsoft or Apple application support was not found error message. You’re ripping your hair out because you have no idea what is going on and how to fix it. Let’s help you out with that because you’re not alone since many have been complaining about the same problem. No doubt Microsoft has done a splendid job with Windows 10 so far, and we expect the company to continue refining the operating system in the coming months to make it better.
Problems installing iTunes on Windows 10
As a new OS, there will be issues in the first set of months after launch, and the inability for some folks to install iTunes is one of them. Whether or not this is an Apple or Microsoft issue doesn’t matter right now, it is all about getting the thing to work.
Let’s do this thing:
When attempting to install iTunes on Windows 10, some folks might come across an error that looks like this; “An error occurred during the installation of assembly Microsoft… HRESULT: 0x80073715?.”
Another error might look like this one; “Apple application support was not found (Windows error 2).”
This is how to fix the problem:
You will need to download the correct iTunes file for your Windows 10 computer. If you have a 32-bit or 64-bit machine, then download the file that fits. Bear in mind that a 64-bit iTunes file might not work correctly on a 32-bit machine.
These are the files that are required for a smooth installation:
iTunes 126.96.36.199 for Windows: 32-bit version: iTunesSetup.exe | 64-bit: iTunes6464Setup.exe | 64-bit for your ancient video cards: itunes64setup.exe.
The above files are very important to escape the installation errors, so keep that in mind.
Click on the file to install it after it has been downloaded. Follow the onscreen instructions carefully and from there, everything should work as expected.
We suspect that in the coming weeks, Microsoft or Apple will fix the issue, so installing the normal way should be fine. Then again, these companies are sometimes slow in delivering updates, so we suggest going this route if you are really in need of running iTunes on your Windows 10 computer this very instance.
See this post if your iOS device is not showing up in iTunes for Windows 10.