Netflix Error Code NW-2-5 is one of the many hiccups that tamper the otherwise flawless streaming experience offered by this OTT (Over-The-Top) king. If you are one of the many users facing Netflix Error Code NW-2-5, then this post will show you how you can fix it.
Netflix is one of the biggest Internet Entertainment services in the world today. Many would not know that Netflix started as a DVD service that used to simply mail disks to people’s homes, and what it is today does not demand to detail. With Netflix’s streaming services users get access to innumerable movies, cartoons, TV series, shows, and featured movies – all you need is the Internet. Users can access Netflix on several devices including Xbox, Play Station, Computer systems, Smart TV, Mobile Phones, etc. But, despite its extraordinary efficiency and popularity Netflix sometimes annoys the users by delivering errors.
You may see the following error message-
Netflix has met with an error. Re-trying in [x]seconds.
The error code NW 2-5 popping on Netflix indicates an issue with network connectivity. In simple words, it means that the device is facing trouble in reaching the Netflix services. This error is a relatively common one, yet difficult to spontaneously identify and fix.
Error NW 2-5 can occur on most devices having a Netflix application including streaming devices like Blu-Ray players, gaming consoles, Roku, and Smart TVs.
Netflix Error Code NW 2-5 may occur randomly, and it is often very tough to determine the actual reason that is triggering this error. But mostly it indicates connectivity related problems between the device and the internet that inhibits the user’s device from reaching the Netflix service. Poor connection, low Internet speeds, router issues can be responsible for this error.
How to fix Netflix error code NW 2-5
To fix Netflix Error Code NW 2-5, we suggest the following solutions:
- Press ‘Try Again’
- Verify the network you are connected to
- Check restrictions on Internet usage
- Restart your device
- Verify your DNS settings
- Check the quality of your Wi-Fi signal.
Let’s look at each of these solutions in detail.
1] Press ‘Try Again’
Netflix gives you an option to ‘Try Again’. So, before you start grilling technically into this issue, take the ‘Try Again’ option.
2] Verify the network you are connected to
By now you know that this error usually occurs when your streaming device is having an issue in connecting to the Internet or the Netflix server. An Internet connection and its availability is a major worry that hinders the user’s entrance to Netflix. There can be other culprits, but often a drop in bandwidth stands responsible. To ensure that your Internet connection is up and running, do a network connection test. If you cannot connect, contact your ISP (internet service provider).
3] Check restrictions on Internet usage
The flexibility of streaming content anytime at anyplace is amazing. But sometimes Error Code NW-2-5 may restrict your entertainment. This is because of the presence of a block set up on the public Wi-Fi network. So, if the user is using a Wi-Fi network at work, school, hotel, or university which has finite bandwidth, slow performance is evident. Network administrators of a public network disable the general public’s access to the streaming services; hence this issue arises.
In such a scenario, where the user does not have any control over the public networks, what works best is to switch from the public network to a personal network via cable Internet, Wi-Fi, or DSL.
4] Restart your device
It so happens that if your streaming device has been running non-stop for a couple of days its DNS cache may get full. The user’s device in such a case can no longer process new information resulting in Netflix Error NW-2-5.
Here, closing all the running applications and restarting the device should resolve the issue.
5] Verify your DNS settings
Few devices allow the user to check the DNS settings, while few do not. At the same time checking DNS settings on different devices will have diverse methods. So, if you cannot check DNS settings on your device, skip this step.
Related: How to fix Netflix error codes NW-3-6 and M7361-1253.
6] Check the quality of your Wi-Fi signal
Unquestionably, using a wired ethernet connection is the best for streaming content. But there are a few tricks that can help in improving the quality of Internet signal:
- Lower signal interference – the user needs to check if the router is placed somewhere near other wireless devices like radios, phones, baby monitors, microwave ovens, etc. it is important to move the router away from such devices, this lowers the chances of signal interference.
- Move the router closer – every router’s signal reach is limited; hence it is very important that the router is placed near the devices that it is connected with (like PCs, television, mobile phones, etc).
- Place the router high – placing the router somewhere higher, like on top of shelves or cabinets gives better signal than when placed on lower locations.
Do try these tricks for the strongest Wi-Fi signals.
If you still have Netflix Error NW-2-5, contact your Internet service provider, as there may be a larger issue at their side. Wait for some time and check back again, if the error fixes itself furtively, then your ISP was probably to blame.
If you have a different method to resolve this error, do share it with us in the comments section below.