In this article, we will show you what you can do if the Logitech G HUB is not detecting your mouse. There can be a few possible reasons why the Logitech G HUB is not detecting your mouse, like an outdated version of G HUB, the mouse is not plugged in properly, etc.
Fix Logitech G HUB not detecting mouse
If your Logitech G HUB is not detecting your mouse, follow these solutions to fix this issue. Sometimes, problems occur due to minor glitches. This might be the case with you. We suggest you restart your computer and see if Logitech G HUB detects your mouse this time or not. If this does not work, use the fixes mentioned below.
- Check for G HUB update
- Run G HUB as administrator
- Try another USB port
- Remove G HUB completely and install it again
1] Check for G HUB update
This issue can also occur if you have an outdated version of Logitech G HUB. Make sure that you are running the latest version of G HUB software. Go through the following steps to check for updates.
- Launch your Logitech G HUB app.
- Click on the three lines on the top left side.
- Select Settings.
- Click on CHECK FOR UPDATE.
Now, install the latest update of the Logitech G HUB app (If available). Once you update the application successfully, try to connect your mouse and check if the issue is resolved.
2] Run G HUB as administrator
One possible cause of this issue is the administrator rights. Sometimes, software needs administrator privileges to work properly. We suggest you run Logitech G HUB as an administrator. This trick also worked for some users.
To run G HUB as an administrator, right-click on its desktop shortcut and select Run as administrator. Click Yes in the UAC prompt.
If this works, you can make Logitech G HUB always run as administrator.
3] Try another USB port
This issue might happen due to a defective or damaged USB port. However, the chances of this are less. To check if your USB port is working fine or not, try plugging your mouse into a different USB port. Check if your Logitech G HUB can detect your mouse.
4] Remove GHUB completely and install it again
If you’re still facing the same issue, then we suggest you remove your G HUB completely and then reinstall it. Check the steps mentioned below to remove your G HUB completely. Before you uninstall Logitech G HUB, it is important to close it completely.
- Close Logitech G HUB.
- Click on the System Tray.
- Right-click on the Logitech G HUB icon and select Quit.
- Now, open the Task Manager and go to the Processes tab.
- See if any instances of Logitech G HUB are running or not. If yes, right-click on it and select End Task.
Now, open the Control Panel or Windows Settings and uninstall Logitech G HUB from there.
After uninstalling, please restart your computer and download the latest version of the Logitech G HUB app from its official website. Now, run the installer file to install the software again.
I hope the above solutions help you to fix your issue.
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Yes, a USB mouse needs a driver. When you connect your USB mouse to your computer, Windows automatically installs its compatible driver. You can view your USB mouse driver in the Device Manager.