This Windows 11/10 Upgrade error speaks for itself. You have a graphics adapter or card on your Windows PC that is not compatible with the next upgrade of Windows. You have two options: either find a compatible driver, change the graphics drivers, or uninstall and let Windows 11/10 fix it for you. This post will tell you how to fix an Incompatible Video card error during Windows 11/10 installation.
Incompatible Video card error during Windows Installation
1] Find Compatible Driver
The best idea is to visit the OEM website and look for a graphics driver update that is compatible with the version of Windows 11/10 you are trying to install. If you find it, download and run the installer to update it. Run the Windows Installation again, and see if your problem is solved.
2] Remove Video Card adapter from Device Manager
- Press Win + X + M to open Device Manager.
- Expand the Display Adapters list, and find the graphics device of your PC. Usually, it’s just one.
- Right-click on the display adapter, and click Uninstall.
Windows will install a generic driver that works with Windows 11/10 versions. So post this, start the Windows 10 setup again. It will automatically install the driver update which has been tested. The driver will be downloaded through Windows Update.
Related: Video Driver crashed and was reset.
3] Install a new graphics card
It’s a good idea to remove your graphics card if it’s getting old. As Windows 11/10 comes with new functions, and the card approaches its end of life, OEMs will offer limited support to add new features. At best, it will be useful for general purposes, but not for high-end gaming and the like.
Installing a new compatible graphics card is the best option. However, do not physically unplug the old card without properly uninstalling it from the system. So, make sure to follow the same steps we shared in the second recommendation, and then install the new graphics card, followed by driver installation.
After this, you should also uninstall the Driver software from the Control Panel. This software offers extra features an option to fine-tune further. If you are installing a Graphics card from the same company, it makes sense to remove it completely and install it fresh.
- In the search box, type Control Panel, and when the program shows up, click to open it.
- Type Programs & Features > Add or Remove Programs.
- Find the Driver program, select and Uninstall it.
- If the software offers you to repair it, skip it, and only choose to uninstall.
Now, when you run the step, it should function without any issues.
Please let us know if this guide helped you resolve the issue.
Why is my computer saying “Unsupported graphics card”?
Your computer may display an “unsupported graphics card” error due to missing necessary features or capabilities, such as DirectX or OpenGL support, which your card might lack. Another common cause is outdated or incompatible graphics card drivers.
How to solve Incompatible drivers in Windows 11?
To solve incompatible drivers in Windows 11, open Device Manager, expand each category, and look for a yellow exclamation mark indicating driver issues. Right-click the problematic device and select “Update driver” to update automatically. If issues persist, visit the device manufacturer’s website for the latest compatible driver downloads.
