Sometimes you want an escape from the world and music can be that door you need. Spotify is one of the most famous musical escapism the millennials have adopted. So, an error stopping you from leaving the dungeons of reality and enter a musical realm that operates on no principle but on intriguing beats, enchanting lyrics, and soulful vocals. We are going to troubleshoot two of those errors, we will be seeing how to fix Spotify Error Code 13 and 7.
What is Spotify Error Code 13?
Many Windows users when trying to install Spotify are getting the following error message.
The Installer is unable to install Spotify because the necessary files could not be created.
(Error Code: 13)
If you are seeing this error, you won’t be able to install the Spotify app on your system. There can be multiple different reasons for this error, but two of them are most common, which we will see hereinafter.
Fix Spotify Error Code 13
This is error is usually because of two problems, compatibility issues, and third-party antivirus. These are the things you can do to fix Spotify Error Code 13.
- Turn off Antivirus
- Run Compatibility Troubleshooter
- Remove Old Spotify files
- Install Spotify in Safe Mode
Let us talk about them in detail.
The Installer is unable to install Spotify because the necessary files could not be created
1] Turn off Antivirus
A third-party antivirus can interfere can wrongfully detect the Spotify installation package as a virus and stop it from getting installed on your computer. So, you should disable the third-party antivirus that you are using and check if that fixes the issue.
You should turn it on after installed Spotify as otherwise, your computer will be vulnerable to malware and viruses.
2] Run Compatibility troubleshooter
You may see this error if the program is not compatible with your OS. So, you should run the Compatibility troubleshooter and see if the issue is fixed. To do that, follow the given steps.
- Right-click on SpotifySetup.exe and select Properties.
- Go to the Compatibility tab and click Run compatibility troubleshooter.
Now, follow the on-screen instructions to run the troubleshooter and fix the error.
3] Remove Old Spotify Folders
If you have Old Spotify folders can come in the way of the installation of a new app. Therefore, you should remove the folder prior to installing the app.
For that, open File Explorer by Win + E and navigate to the following location.
Now, delete the Spotify folders from both locations.
Finally, try reinstalling the application and you will be good to go.
4] Install Spotify in Safe Mode
If the issue persists, then maybe a third-party app is interfering with the Installation of Spotify. So, you should install Spotify in Safe Mode and check if the issue persists.
Hopefully, you are able to fix the Spotify error with the help of the given solutions.
What is Spotify Error Code 7?
Next up, we have Spotify Error Code 7. This error message means Service is temporarily unavailable. This error can occur in Android, iOS, and other platforms supporting the Spotify app.
Fix Spotify Error Code 7
There are many reasons for this problem, but first of all, you should check if Spotify is down. You can use website down or not detector services to know the current status of the service. If Spotify is down, the only thing you can do is wait for it to be fixed, which usually takes 2-3 hours.
These are the things you can do to fix Spotify Error Code 7.
- Disable VPN
- Clear Browsing Data and Cache
- Restart Router
Let us talk about them in detail.
Service is temporarily unavailable
1] Disable VPN
If you have a VPN or Proxy server configured on our computer, you may face this error. So, we recommend you disable the service before launching Spotify. If you don’t have a VPN but a Proxy Server, you can check the given steps to disable the service.
- Launch Run by Win + R.
- Type “inetcpl.cpl” and hit Enter.
- Go to the Connections and click LAN Settings.
- Uncheck “Use a proxy server for your LAN” and click Ok.
Finally, restart your system and retry using Spotify.
2] Clear Browsing Data and Cache
If you are using Spotify web, and are facing this issue, try clearing Browsing Data and Cache and see if the issue persists. Every browser has a different procedure for clearing browsing data and cache.
3] Restart Router
Sometimes, a glitch in the router can cause an error in your network profile, hence, you can see this error. Restarting the router can help you in fixing the error. So, we recommend you plug out your device, wait for 4-5 minutes, and then plug it in to see if the issue persists.
Hopefully, you are able to fix the Spotify error with these solutions.