Do you want to delete the Cash App history from your account but are not sure how to? In this post, we will tell you if you can delete the transaction history permanently, and if yes, then how to delete the data.
The Cash App’s transaction history allows its users to keep a record of their financial activity. However, it does not have a built-in option to delete the activity details directly from the app.
Can you delete your Cash App history?
No, there’s no direct way to delete the Cash App transaction history. The app simply doesn’t provide any option in Settings or anywhere. The Cash App Terms of Service clearly state that once a transaction has been completed, the transaction history cannot be deleted due to security reasons.
So, to delete the transaction history, you have to delete the Cash App account. However, you need to request that your personal information be deleted. This is important because if you don’t, then your Cash App account still exists when you create a new account.
It’s not important to delete the Cash App’s history, because the transaction details are private unlike Venmo, which makes the history public. With Cash App, your transaction history is completely confidential unless someone gets hold of your phone or account. But, if you are used to Venmo, you may want to play it safe and hence, delete the Cash App’s history.
How to delete Cash app history from your account?
When trying to delete transaction history from the Cash App, you must remember that Financial Institutions legally bind them to maintain transaction records for a certain period. Thus, the regulatory obligations restrict the deletion of transaction history.
However, there is a way you can delete the Cash app history from your account, and here’s how you can do it step by step:
- Backup your Cash App History
- Delete your personal information
- Contact Cash App support
1] Backup your Cash App History
Before deleting your personal information, make sure you withdraw all your funds in the Cash App. Once that’s done, you can keep a record of your Cash App’s transaction history. So, to back up your Cash App history, you need to download the activity history from the Cash App website.
For this, visit the Cash App website and log in to your account.
Once you enter the Activity section on the right, click on Download next to the search field.
Alternatively, click on the Documents tab on the left > Account statements > download the statements for individual months.
Or, you go to the Account tab, click on Download your info on the right, and obtain the desired records.
2] Delete your personal information
Now, to delete your Cash App’s transaction history, open Cash App on your mobile phone and tap on Profile.
Next, under Your Account > Support > How can we help? > Accounts and Settings > Delete Your Personal Information.
You can choose from the related options to delete your personal information accordingly.
3] Contact Cash App support
However, if you want to permanently delete your personal information and the Cash App account, click Contact Support for further assistance.
At the same time, you can continue to review your Cash App settings or update the app to the latest version to check if there’s an option to delete the transaction history.
However, deleting the Cash App’s data only removes its local visibility from the app and does not delete the transaction history in reality. Even deleting the Cash App entirely will not ensure the removal of the transaction history completely, and it will still appear on your bank statement as per the regulatory norms. There’s nothing that can be done about it.
Additionally, you may also review your account settings at regular intervals and keep your app updated to the latest version. This will help you stay informed if the app adds any option to delete the transaction history.
How do I fix my Cash App problem?
To fix your Cash App issue, you must first check your internet connection and make sure it’s updated to the latest version. Alternatively, you can clear the app’s cache through your device settings, or try reinstalling the app. At the same time, make sure that your account has no security concerns or restrictions. If none of these help, contact Cash App support for further assistance.
How do I hide transactions on the Cash App?
Cash App ensures that your transactions are private by default and that it’s not visible to the public. However, if you fear what happens to your data if someone has access to your phone, you can enable the additional security features of the app, for example, a passcode for enhanced safety.