Are you facing any issues, where when you try to restore or backup files using the Backup and Restore service via Control Panel, on a computer that is running Windows 7 Service Pack 1 (SP1) or Windows Server 2008 R2 Service Pack 1 (SP1)? If so this article may interest you.
There may have been times when you may have tried to restore files or system backups by using the built-in Backup and Restore tool via Control Panel. While most may have gone smoothly, maybe there have been instances where the restoration operation may have failed.
Your computer’s system files and settings were not changed
This situation could probably arise if your drive is corrupt. When such a restore operation fails, you could get the following error message:
System Restore did not complete successfully. Your computer’s system files and settings were not changed. An unspecified error occurred during System Restore. (0x80070057).
The possible reason could be that the drive might be corrupt. You can try System Restore again and choose a different restore point.
In such a situation you might want to download and install a hotfix from Microsoft.
You will have to visit KB2569601 and request the Fix374032.
To resolve this issue, you may also retry the Restore operation after running
chkdsk /R on this disk.
Microsoft has confirmed that this is a problem in Windows 7 and Windows Server 2008 R2. To apply this hotfix, you must be running Windows 7 Service Pack 1.