Firefox is the second-most popular browser in the market, yet at times, it can create issues. One such issue is when Firefox won’t open. There are 2 cases for this condition. In the first case, Firefox won’t open but will be running in the background. In the second case, the application won’t open in the background either. This can be caused by missing or corrupt Firefox files, problematic add-ons, corrupted user profile, or an issue with some driver.
Firefox will not open or launch
The case with Firefox running in the background occurs when you try closing a Firefox session, but it doesn’t actually close. Now that you know the potential causes, if Firefox does not open or launch on your Windows PC try these suggestions to fix the issue:
- Check the Task Manager and kill the Firefox process if open
- Remove or disable some add-ons
- Delete Firefox Startup cache
- Reset Firefox
- Reinstall Firefox
Proceed with the following solutions sequentially to troubleshoot the problem:
1] Check Task Manager & kill the Firefox process if open
Press CTRL+ALT+DEL to open the Security Options menu. Select Task Manager from the list to open it.
Check the list of running processes. If you find Firefox in the list, right-click on it and select End process to kill it.
Try opening Firefox again, and it will work.
2] Remove or disable the problematic add-ons
Faulty add-ons are known to cause problems with the Firefox browser. However, it would be difficult to resolve the issue since you cannot open the browser at all.
In such a situation, try opening Firefox while pressing the SHIFT button. This will open the browser in Safe Mode (if at all it does).
Then open the add-ons page by entering about:addons in the address bar.
In the Extensions tab, disable any unverified, suspicious, or less known extension.
Now try opening Firefox in normal mode and check if it works right.
3] Delete Firefox Startup cache
The procedure to delete the Firefox user profile startup data is as follows:
Open Explorer and navigate to:
Here the <username> has to be your own and the ‘p6kmzwky‘ digits in the name may vary.
Clear all the files in the startupCache folder.
Alternatively, you may type
about:support in Firefox address bar and hit Enter.
On the page which opens, press the Clear Startup Cache button.
Restart Firefox and see.
4] Reset Mozilla Firefox
If you didn’t resolve the issue, the problem could be with the Firefox application itself. In such a case, you could consider resetting the Mozilla Firefox application. You may need to start Firefox in Safe Mode. Doing so will reset a lot of settings in the browser that you might have messed up over time.
5] Uninstall Firefox and then delete any residue folders
If some files associated with the Firefox browser have gone corrupt, you might consider uninstalling the browser and then deleting all files. It should be noted that by doing so, you would not harm any information stored on the cloud.
The application can be re-installed later.
Press Win+R to open the Run window and type the command appwiz.cpl. Press Enter to open the Programs and Features menu.
Right-click on Mozilla Firefox and select Uninstall.
Once Firefox is completely uninstalled, restart the system.
Go to the path C:\Program Files in the File Explorer and locate the Mozilla Firefox folder.
Right-click on it and select Delete. You would need administrator permission for it.
Repeat the same process for the path C:\Program Files (x86).
You can now download and install it again from the company’s website.
Hope it helps!
- Tags: Firefox