Disney Plus is the hottest new streaming platform available today, and from what we can tell, it could become the top platform in just a few years at the expense of Netflix. Now, despite its growing popularity, Disney Plus has its own set of problems. One issue, in particular, is called Error Code 83, and it makes it impossible for you to use Disney Plus effectively.
What is Disney Plus Error Code 83?
The folks at Disney are not talking about this issue, unfortunately. If you visit the official support page for Disney Plus, you will see a message that reads:
It means we experienced an unknown error streaming to your device. This is typically a device compatibility issue, connection error, or account issue.
Since the information released by Disney is not helpful at all, we believe the problem is linked to either your internet connection, issues with your device, or even your Disney Plus account.
Fortunately, we have information on how to get this problem under control, at least temporarily, until Disney releases a fix.
How to fix Disney Plus Error Code 83
Solving the problem of this error is not hard if you follow the information below carefully:
- Are you using an older web browser?
- Do you have a quality internet connection?
- Is your device or operating system supported?
- Check your Disney Plus account status
- Tips for those using iOS or Android
1] Are you using an older web browser?
Disney Plus on Windows 11/10 relies on the web browser to deliver content to users. If the browser is not supported, it won’t work, and you may get Error Code 83. Bear in mind the platform only supports Chrome, Chromium, Edge, Firefox, and Internet Explorer.
Other browsers may fail to work, so consider switching to something on the modern end of the spectrum.
2] Do you have a quality internet connection?
In some instances, Disney Plus gives out Error Code 83 because the users’ internet connection is below par. Maybe your ISP is facing problems; therefore, we suggest visiting Fast.com to see if your internet speed is at a point where it successfully streams content via the service.
The information below explains the speed requirements:
- 5.0 Mbps for High Definition content
- 25.0 Mbps for 4K UHD content
For many people, those speeds are easily attainable, but unfortunately, millions are still not capable of streaming high-definition content at all.
3] Is your device or operating system supported?
OK, it should be noted that the streaming platform does not yet support Linux distributions, so it doesn’t matter which browser is used. To better understand what is supported, please visit Disney Plus software and device compatibility website.
4] Check your Disney Plus account status
Check your Disney Plus account status. Is it active? Paid? Deactivated? Disabled?
5] Tips for those using iOS or Android
You may want to check if your Disney Plus app requires an update. That’s the case, then please do so. Furthermore, you could delete and reinstall the app due to possible corruption. So completely delete, then reinstall, and check again if Error Code 83 is still a nuisance.
Related read: How to fix Disney Plus Streaming Errors?