Amazon Prime fails to load on Microsoft Edge

Microsoft Edge is the default web browser of choice on Windows 10 and loved by some users. Now, when it comes down to using a web browser, we tend to consume a lot of media with these things, and Edge is no exception.

One of the top media websites is Amazon Prime, a service designed to compete with Netflix and to give discounts to those who love to shop a lot on Amazon. It’s not bad to be honest, especially now that The Boys is available for viewing.

Some users have reported that Amazon Prime fails to load properly on Microsoft Edge. Chances are, however, you won’t be able to watch this popular series via Microsoft Edge if you are a fan of this web browser. Worry not, because we can help in that regard. No way will we allow you to miss out on this impressive series that should get much better in future seasons, hopefully.

Amazon Prime won’t load in Edge

If Amazon Prime video is not working or loading properly for you in Microsoft Edge, and you see an Unsupported browser message, then we suggest following the steps in this article to get things up and running:

  1. Repair Edge
  2. Reset Edge
  3. Run the Microsoft Store Troubleshooter
  4. Other suggestions.

Please go through the entire posts first and then decide which fixes you would like to try out first.

1] Repair Edge browser

First thing is first. Users need to run the Microsoft Store troubleshooter to see if it can solve the problem once and for all. To get this done, then, we suggest clicking on the Start button, then go to Settings > Apps > Apps & features.

Select the app you want to fix, which in this case, Microsoft Edge, then click on Repair and wait for the system to do what it does best.

2] Reset Edge

Now, in order to reset Microsoft Edge, follow the same procedure above, but instead of selecting Repair, click on Reset. Doing this should return the web browser to its original settings on default. In many cases, going down this road should solve all issues with Amazon Prime.

If this doesn’t work, then, well, its time to follow the steps to below in hopes you’ll get to stream whatever you want on Amazon Prime.

3] Run the Microsoft Store Troubleshooter

Amazon Prime won't load in Edge

The next step is to Run the Microsoft Store troubleshooter, and we can do that firing up the Start menu, then go to Settings > Update & Security > Troubleshoot. After that, be sure to select Windows Store apps, then finally, Troubleshooter.

Sit back and wait for it to finish the job before testing if Amazon Prime now works in Microsoft Edge.

4] Other suggestions

Our other suggestions that you could consider:

  • Restart your device.
  • Ensure that your device or web browser has the latest updates.
  • Pause other internet activity.
  • Check your internet connection.
  • Disable any VPN or proxy servers.

Hope something here helped you.

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Vamien McKalin possesses the awesome power of walking on water like a boss. He's also a person who enjoys writing about technology, comics, video games, and anything related to the geek world.

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