Fix: Error 8007371B when installing Update KB2845533 on Windows 8 & Server 2012

I had a client who was facing this issue, where he was unable to install KB2845533 of Windows Update. He was using a Windows 8 machine. So my first though towards the problem was to reset the Windows 8 Update components, because it’s the first thing we try when we have a failed Windows Update. Because Windows Update Reset will reset Winsock values, clear the BITS queue, reset the Proxy connections and also reset the services responsible for Windows Update, it’s pretty much the standard way to fix most of the Windows Update related issues.

Error 8007371B when installing Windows Update on Windows 8

Here is how you can try and fix Error 8007371B when installing KB2845533 on Windows 8.

The best and fastest way to reset Windows 8 Update is to use the traditional Windows Update Troubleshooter. So go ahead and run it.

image thumb7 Fix: Error 8007371B when installing Update KB2845533 on Windows 8 & Server 2012

Just follow the on-screen prompt to complete the process - it’s pretty standard and straight forward. Once it was done, I rebooted the system and tried it. It again failed. So I had to do some research and finally found that there was a way to fix this error by using Deployment Image Servicing and Management.

To run it we first need to open the Command Prompt as administrator. To do so, press Win + X and click on Command Prompt (Admin) if you’re on Windows 8.1 Press Win+C or swipe and choose Search. Type CMD in the search box and hit ‘Enter’. Then, right-click Command Prompt, and choose the ‘Run as administrator’ option.

Then type in the following one by one by pressing the Enter key:

  • DISM.exe /Online /Cleanup-image /Scanhealth
  • DISM.exe /Online /Cleanup-image /Restorehealth

image thumb8 Fix: Error 8007371B when installing Update KB2845533 on Windows 8 & Server 2012

Once it had run its course, I rebooted the system and re-ran the update and voilà it had been fixed.

If you like to know more about these command check out our article about it titled CheckSUR: System Update Readiness Tool to repair Windows Update.

I hope you find this article helpful. If you ever get stuck in a Windows update related issue please try this steps and let us know if it worked.

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Shyam aka “Captain Jack” is a Microsoft MVP and a Windows Enthusiast whose area of expertise is Crash Dump Analysis and Advanced Windows troubleshooting. He has developed Windows based Tools like SF IE Restorator for troubleshooting Internet Explorer issues and SF Diagnostic Tool for collecting Crash dump files for troubleshooting purpose. He blogs at captaindbg.com.
  • Alessandro Castriota

    Doesn’t work i tried all stuff

  • FlashT

    Same… no errors but updates don’t work… it is fresh version of Windows, installed yesterday.

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