FIX : Error 0x80073cf9 While Installing Apps From Windows Store In Windows 8

A smart Windows user is that one who updates his Windows OS including the installed software and Modern Apps regularly whenever required. But what if you get an error while updating?

Something happened and this app couldn’t be installed. Error Code 0x80073cf9

Recently, I came across one such error that is repeatedly discussed on many Windows 8 related sites. It’s the error code 0x80073cf9. In the course of this error, Windows just shows a message that something went wrong and it couldn’t install the app on your PC.

Windows 8 App Install Error 1 FIX : Error 0x80073cf9 While Installing Apps From Windows Store In Windows 8

To solve this issue, you could try a couple of things. Do remember to create a system restore point first before making any changes to your system:

  • Try to delete ‘OLE’ folder in Registry Editor
  • Try running the following command, before you try to update the app:

net stop wuauserv
rename c:\windows\SoftwareDistribution softwaredistribution.old
 net start wuauserv

  • Shut down Security software and Firewall and try again
  • Do a Clean Uninstall of the app and reinstall it afresh
  • If a folder by the name of AUInstallAgent is missing on your C:\Windows folder, recreate it and then try again and see if it helps. The only condition to do this is to be signed in as administrator of your Windows.
  • Make sure the folder “AppReadiness” exists inside C:\Windows, if it doesn’t exists, create it manually and leave it empty.

Windows 8 App Install Error 2 FIX : Error 0x80073cf9 While Installing Apps From Windows Store In Windows 8

Hope something helps.

See this if you receive Error Code 0x8024600e When Trying To Install Or Update Windows Store Apps.

Posted by on , in Category Windows with Tags
An Electrical Engineer by profession, Kapil is a Microsoft MVP in Windows - Consumer and a Microsoft Content Creator. He recommends that you create a system restore point first before tweaking the registry.
  • Grumpigeek

    “Try to delete ‘OLE’ folder in Registry Editor”

    Please explain what this “OLE folder” is and where to find it.

  • Cihad Turhan

    Start “run” (windows + R key) and type “regedit” (without quotes).
    It will run registry editor.
    Now press Ctrl + F button to start search dialog.
    Select “keys” and “match whole string only”, unselect “values” and “data”
    Type “OLE” (without quotes) and search it. It will find OLE folder.

    Disclaimer: I’m not sure deleting OLE folder is a good idea. This may lead inconsistent run in Windows.

  • aris

    Try to delete the “OLE” folder… you could also say “try to fix the issue by yourself”

  • Dorian

    Couldn’t find SoftwareDistribution folder.

  • http://www.kapilarya.com/ Kapil Arya

    ^^ Make sure you’ve entered the exact command as mentioned in the article.

  • ashutoshvarma

    i have try to download the asphalt 8 airborne but after 74% it shows an error 0x80073cf9
    To Fix this I have Created The AUInstallAgent in C:Windows but it does not work

  • Ana

    Esto funciona Make sure the folder “AppReadiness” exists inside C:Windows, if it doesn’t exists, create it manually and leave it empty. Gracias.

  • Vince Nenis

    PROBLEMA NA LOJA WINDOWS 8 e 8.1 – Erro 0x80073cf9 – SOLUÇÃO:

    1) C:Windows
    2) Apague a pasta AUInstallAgent
    3) Criar PASTA chamada AppReadiness

    SEM PRECISAR REINICIAR, PODE IR NA LOJA E INSTALAR OS APPS

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