About ShyamS@TWC

Shyam aka “Captain Jack” is a Microsoft MVP alumnus and a Windows Enthusiast with an interest in Advanced Windows troubleshooting. Suggestions made and opinions expressed by him here are his personal one's and not of his current employers. He blogs at captaindbg.com.
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The Mysterious Q Drive On Windows 7

I have seen a lot of questions in several forums regarding the same problem. All of sudden you’ll find a Mysterious Q drive under your “Computer” when you click on it will give you “Access Denied” error message. This happens […]

Program exe or COM Surrogate has stopped working

On your Windows operating system, if you ever receive and error message: Program exe or COM Surrogate has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution […]

Troubleshoot performance issues in Windows 10/8/7

If you are facing performance-related issues like Non-responding programs, freezing, system crashes, sluggishness, etc. , on your Windows PC quite often, then you can try a few of these suggested tips. They may help you resolve such issues. Troubleshoot performance issues […]

Fix: Desktop Gadgets are not working in Windows 7

If you find that your Windows 7 Gadgets are not wotking properly, here are a few troubleshooting steps you may want to try out. Maybe you are facing issues with Gadgets not opening or hogging too much memory, or maybe […]

Install SysInternals Suite using PowerShell INF Script

This PowerShell Script will help you in installing SysInternals Suite. This script was created by Michael Murgolo (Senior Consultant, Microsoft Services) with his TechNet publication on “New Elevation PowerToys for Windows Vista”  He has released few updated scripts for this […]

Advanced Memory Diagnostic on Windows 10/8/7 with Memtest86+

Windows 10/8/7 has an inbuilt Memory Diagnostic Tool. Most of the time Memory Diagnostic won’t detect a bad RAM. To be honest if you want to check the stability of RAM, Windows Memory Diagnostic is not recommended. You could instead, use […]

Process Management using System Explorer for Windows

Today I found this nice freeware tool called “System Explorer“. It reminded me of Process Explorer from SysInternals but its a little more advanced. It comes with both potable and installer version. One of the interesting thing I noticed about […]