To enhance user productivity, Microsoft implements a number of small features that make a difference in the overall user experience & productivity. But sometimes these features get caught up in issues, resulting in abnormal computer functioning. One such feature is that the mouse scrolls automatically, without any user intervention. This can be frustrating, and if this bug occurs repeatedly, it can also make your computer unusable. Today, we will look at how to fix this mouse auto-scrolling issue on a Windows 11/10 computer.
Mouse automatically scrolling Up or Down in Windows 11
A few suggestions before you begin:
- Disconnect and re-connect your mouse – maybe to another USB port
- Ensure that your mouse is properly charged
- In the case of a wireless mouse, change the battery if needed
- Physically clean the mouse and the wheel properly.
- Use another mouse on the PC and see; Or use this mouse on another PC and see if the issue occurs to identify where the fault lies.
If that does not help, there are 4 things you need to take a look at:
- Toggle the appropriate Mouse Setting.
- Uninstall recently installed Windows Updates.
- Update or reinstall Mouse driver
- Use System Restore.
Mouse scroll wheel jumps up and down in Windows PC
1] Toggle the appropriate Mouse Setting
Windows 11
Right-click the Windows button on the Taskbar and select Settings from the list of options. Alternatively, you can press Win+I in combination to go to the settings directly.
Select Bluetooth & devices from the side panel on the left.

Locate the Mouse tile on the right. When found, click it to expand its menu.

Now, scroll down to the Scrolling section. Under it toggle the switch next to Scroll inactive windows when hovering over them option to the Off position.
Windows 10
Try hitting the WINKEY + I combo to launch the Settings App.
Now navigate to Devices > Mouse.

Finally, toggle the Scroll inactive windows when I hover over them setting to Off.
Reboot your computer and check if that has fixed your issues.
2] Uninstall recently installed Windows Updates
To uninstall Windows Updates, the best way to do it is in Safe Mode. There might be chances that recently installed updates might have messed up your computer’s software.
To Uninstall Windows Updates in Windows 11, do the following:

- From the Start or WinX Menu, open Windows 11 Settings
- Click on Windows Update on the left side
- Click on Update History
- Now scroll down till you see Uninstall updates under Related settings
- Click on the button on the right side
- The Installed Updates Control Panel applet will open
- Right-click on the Update and select Uninstall.
To fix the issue in Windows 10, you can first all start by booting into Safe Mode then try hitting the WINKEY + I combo to launch the Settings App.
Click on Update and Security.
From the left side menu column, select Windows Update.
And then on the right-side column, select View installed update history.
Then click on Uninstall Updates.
Now it will open a window showing the list of all installed updates on your computer. Then you can select the update you want to uninstall and click on the Uninstall button on the lower right corner of the window.
3] Update or reinstall Mouse driver

Download Mouse Drivers from the manufacturer’s website and install them.
This is likely to help.
4] Use System Restore
Start by hitting the WINKEY + R combo to launch the Run utility. Now type in sysdm.cpl and hit Enter.
Now, select the tab labeled as System Protection and then choose the System Restore button.
It will now open a new window where you will need to choose your desired System Restore Point.
After selecting your desired System Restore Point, follow the on-screen instructions to complete the process.
Now Reboot your computer and check if this method was able to resolve your issue.
Something is sure to help!
Related: Cursor jumps or moves randomly while typing.
Should I increase Pointer speed?
50%-60% is optimal for users. However, you can set your mouse cursor speed up to 800 DPI (dots per inch). This means you can move the mouse cursor 800 pixels across the screen for every inch you move the mouse. So, if you increase the DPI, your cursor will move more quickly for every real-life inch.
What should I set my DPI to?
Experts suggest a 1000 DPI to 1200 DPI is the best setting for Real-Time strategy games. If not, even 400 DPI to 800 DPI is sufficient for normal use and to accomplish most of your tasks.

