How to fix Roblox error codes 279, 6, 610 on Xbox One or PC

Roblox is an online game platform and game creation system that allows users to design their own games and play a wide variety of different games created by other users. In today’s post, we will identify some potential known causes that can trigger the online gaming platform Roblox error codes 6, 279 or 610 on Xbox One or Windows 10, as well as provide the possible solutions you can try to help remediate the issue as it relates to the three aforementioned error codes.

To successfully resolve any of the Roblox error codes 279, 6, 610, you can follow the instructions outlined below associated with each error.

Roblox error code 279

This Roblox error code 279 is a connection issue, preventing players from accessing the game’s online world. The error will be displayed alongside the following message:

Failed to connect to the Game. (ID=17: Connection attempt failed.) (Error Code: 279)

When you get the error code, this is usually due to connection issues meaning something on your system is either interfering with it or blocking it.

On investigation, it was discovered that the main causes for this error, but not limited to, are as follows:

• A bad game: In some cases, the issue is restricted to a few game servers only. This can happen when there are errors in the scripting or the objects in the game are more than what the game can handle. If you figure out that the issue is indeed restricted to a few game servers only, you should report it to their creators so that they can work on a fix.
• Slow Internet Connection.
• Windows Firewall: If you have not allowed the required connections for Roblox through the Windows Firewall, they will be blocked and you will get the error.

If you’re faced with the Roblox error code 279, you can try our recommended solutions below in no particular order and see if that helps to resolve the issue.

1. Turn off Windows Defender Firewall
2. Use a supported web browser
3. Disable third-party web browser addons
4. Open required ports
5. Turn off third-party Antivirus

Let’s take a look at the description of the process involved in relation to each of the listed solutions.

1] Turn off Windows Defender Firewall

This solution requires you temporarily turn off Windows Defender Firewall. Once done, try connecting to the game again to see if the issue persists. If it has been solved, it is probably due to the restrictions imposed by the Windows Firewall.

If the error code 279 isn’t resolved, you can continue with the next solution.

2] Use a supported web browser

If you prefer to use the Roblox platform on the web browser instead of downloading the app on your system or smartphone, you will have to make sure you are running it on a supported browser. Some browsers are not supported by Roblox and thus you will not be able to get into a game if you are using one of them.

In 2011, Roblox was compatible with Google Chrome and Mozilla Firefox, but you still needed to install the Roblox browser on your PC in order to get access. All issues ended a year later when the new release was not tied to the Roblox browser anymore.

So you can try any of the three major browsers and make sure that the web browser is up to date. Obsolete browsers can also cause the error code 279.

If you’re using supported browsers and they are up to date, but still facing this error, you can try the next solution.

3] Disable third-party web browser addons

The addons on your browser can also sometimes trigger the Roblox error code 279.

If you have installed any Adblocker addons on your browser, they can result in the gaming not loading at all. So, this solution requires you disable all such add-ons before accessing the website and then see if the issue persists. If so, try the next solution.

4] Open required ports

The error code 279 can also be caused if the required range of ports for Roblox is not open on your network.

This solution requires you port forward them so that they are open for use and Roblox can easily connect.

Here’s how:

• Log in as an administrator to your router control panel.
• Navigate to the port forwarding category.
• After entering the IP address of your system, enter 49152–65535 port range and select UDP as the protocol.
• Once done, restart your router.

Check to see if the issue is resolved. If not, continue with the next solution.

5] Turn off third-party Antivirus

In some cases, the third-party antivirus on your system can also interfere with the connection process of Roblox due to which you are not able to connect to the game. Therefore, disable your antivirus software temporarily or completely uninstall, which will now set Windows Defender as the primary security software, and then try connecting. If the issue is resolved, you will have to add an exception for Roblox.

Related: Fix Roblox error code 524 and 264.

Roblox error code 6

On investigation, it was discovered that the main causes for this Roblox error code 6, but not limited to, are as follows:

• Internet Connection: It’s likely the internet’s DNS cache might have been corrupted due to which the connection is being interrupted or maybe the router’s firewall is blocking the connection from being made.
• IPv4 Configuration: It is possible that some of the IPv4 Configurations aren’t set properly due to which the issue is being triggered. There are two options in the configuration settings for IPv4, it allows the users to either select the settings manually or automatically. If the computer is configured to identify the configurations automatically, sometimes, it might not detect them accurately due to which this error might be triggered.

If you’re faced with the Roblox error code 6, you can try our recommended solutions below in no particular order and see if that helps to resolve the issue.

1. Power-cycle the internet router
2. Change the IPv4 configuration to Google Public DNS IP addresses
3. Switch internet connection/account

Let’s take a look at the description of the process involved in relation to each of the listed solutions.

1] Power-cycle the internet router

In some cases, there might be a build-up of corrupt DNS cache or other startup configurations in the router.

This solution requires you completely clear this cache by power cycling the router.

Here’s how:

• Unplug the power from the router.
• Press and hold the power button of the router for at least 10 seconds.
• Plug the power back in and wait for the router to start.

Try to connect to the game and check to see if the Roblox error code 6 persists. If so, try the next solution.

2] Change the IPv4 configuration to Google Public DNS IP addresses

If the computer is failing to obtain the DNS Server Addresses automatically, the error code 6 might be triggered.

This solution requires you to open the Network Properties and enter the Google Public DNS IP addresses manually.

If this doesn’t resolve the issue, try the next solution.

3] Switch internet connection/account

Since this Roblox error code 6 is mostly related to the internet and the Account, you can try to connect to the game using a different internet connection and check to see if that fixes the issue. If it does, it means that your ISP is responsible for blocking your connection to the game. You can contact them and check to see if they can help. If that doesn’t fix your issue, try to sign in with a different account and see if that helps. In this way, you can determine if the issue is related to your account or your connection and then troubleshoot accordingly.

Roblox error code 610

When this error occurs, you receive the following error message;

Join Error
Can’t join place 1307349964: HTTP 400 (Unknown
error.)
(Error Code: 610)

On investigation, it was discovered that the main causes for this Roblox error code 610, but not limited to, are as follows:

• Roblox servers are down possibly for scheduled maintenance or there are some unplanned problems with their servers.
• Account glitch.
• The web version of Roblox is under maintenance and is much more unstable than the desktop version.
• Bad cached DNS.

If you’re faced with the Roblox error code 610, you can try our recommended solutions below in no particular order and see if that helps to resolve the issue.

1. Check Roblox server status
2. Sign out & in of the account
3. Download & install the Roblox app onto your computer (applies to Windows 10 PC only)
4. Create a new account
5. Refresh IP & DNS Configuration

Let’s take a look at the description of the process involved in relation to each of the listed solutions.

1] Check Roblox server status

This solution requires you to check whether the issue is on your side or on the developers’ side. You can do this by checking if the Roblox servers are functioning properly and aren’t under maintenance.

Do the following:

On a computer, launch any browser of your choice and navigate to this address and check if the servers are down or not.

The site will state No Problems with Roblox under its name if it is fully functional.

If the servers are down, there’s nothing much you can do but to wait it out. But if the servers are functional and you are still receiving the error code 610, you can proceed with the next solution.

2] Sign out & in of the account

Some users reported that by signing out of their account & from all other sessions before logging in again, they were able to resolve this Roblox error code 610.

If this solution doesn’t work for you, try the next solution.

3] Download & install the Roblox app on your computer (applies to Windows 10 PC only)

This solution is only possible on Windows 10, since it’s the only OS that includes a Roblox app that you can physically install on your computer.

Do the following:

• Open the Microsoft Store.
• Search for Roblox and download the app.
• Once the download has been completed, you will be taken to a Microsoft Store window. Once you get there, press Play to launch the desktop version of the game.
• Next, sign up with your user credentials to log in.
• Now, navigate to the Game tab and launch any mode to see if the error code 610 has been resolved. If not, try the next solution.

4] Create a new account

Some affected users reported that they were able to resolve the Roblox error code 610 by creating a new user account and then launched the same game mode.

Do the following:

• Visit Roblox.com and click Sign Up.

If you’re already logged in, click the gear icon and choose Log Out.

• Fill up the Signup form with the necessary information and click on Sign Up to register your new account.
• Afterward, log in with your newly created account and launch a game mode to see if the issue persists. If so, continue with the next solution.

5] Refresh IP & DNS Configuration

A couple of affected users have reported that they were finally able to play again after flushing any saved DNS addresses and then closed and reopened their web browser.

If none of the troubleshooting steps outlined in this post for Roblox error codes 279, 6, 610 doesn’t help you, you may need to contact Roblox customer support for assistance.

Let’s know in the comments section below if you tried other solutions not listed in this post that fixed the Roblox error codes 279, 6, 610 for you!

Related post: How to fix Roblox error codes 106, 110, 116.