If after you use the ScanState command to create a provisioning package (PPKG) and you’re encountering Installation of a provisioning package failed on your Windows 10 computer, then this post is intended to help you. In this post, we will offer a few suggestions you can try to help you remediate this issue.
When you encounter this issue. you’ll receive the following full error message;
Provisioning failure
Installation of a provisioning package failed. Please work with the package author to diagnose the problem
Reported error code: 0x800710d2.
Bear in mind that this error message can be accompanied with different error codes. However, the solutions for any of the instance of the error is essentially the same.
Before we jump right into it, some keywords definition.
Provisioning Package (PPKG)
A provisioning package (.ppkg) is a container for a collection of configuration settings. With Windows 10, you can create provisioning packages that let you quickly and efficiently configure a device without having to install a new image.
Provisioning packages are simple enough that with a short set of written instructions, a student or non-technical employee can use them to configure their device. This can result in a significant reduction in the time required to configure multiple devices in your organization.
ScanState command
The ScanState command is used with the User State Migration Tool (USMT) 10.0 to scan the source computer, collect the files and settings, and create a store.
You can run the ScanState command in Windows Preinstallation Environment (WinPE). In addition, USMT supports migrations from previous installations of Windows contained in Windows.old directories. The offline directory can be a Windows directory when you run the ScanState command in WinPE or a Windows.old directory when you run the ScanState command in Windows.
Installation of a provisioning package failed
If you’re faced with this issue, you can try the suggestions below to resolve the issue.
- Use ICD to include the provisioning package into an installer, which can then injected into a bootable USB and installed afresh.
- From a clean install, install the apps, use ScanState to capture the software to C:\recovery\customizations and then use Sysprep to get an image which you deploy with the more traditional route.
- Try copying the ppkg to C:\recovery\customizations and then run a Reset.
Hope this helps!
