HBO Max is slowly becoming one of the must-have streaming services on the market today. With the folks at Warner Bros. promising to release all of its 5current films on the platform and has so far lived up to that promise, it makes sense for millions to make use of the service.
Now, the more you use it, the easier you’ll come across more problems than one. You may come face to face with an error message:
- Oops Something Went Wrong! Try refreshing the page or navigating to another page and coming back.
- Oops Something Went Wrong! Please restart the HBO Max app.
Clearly, something is wrong here, especially if folks see messages such as:
- Service Error: Please try again in a few minutes
- Service Error: Please restart the HBO Max app.
What is the cause for the Oops, something went wrong error?
This is a tough one to answer. The issue could fall with the web browser or the app more than anyone else from what we have dug up. We understand that several users managed to solve the problem by performing certain actions with their favorite browsers.
Fix HBO Max error Oops, Something went wrong and Service Error
Taking these errors under control doesn’t take a lot of effort. Keep reading the information below to learn more:
- Reload the HBO Max page or log out and log back into your account
- Play another HBO Max movie or series
- Clear your web browser and HBO Max app cache
- Restart your network device/router
1] Reload the HBO Max page or log out and log back into your account
The first thing you should do here is to reload the page from your web browser. If that fails to set things right, then how about logging out of your HBO Max account, and from there, log back in and check if the error appears the same.
If everything is fine, then you can go back to using HBO Max as per usual. Should the problem persist, well, keep reading.
2] Play another HBO Max movie or series
Maybe the issues you are facing have everything to do with the title itself. How about trying to play something else to see if there is a problem right across the board or if it is situated around a single show.
Alternatively, you can switch the device you’re using HBO Max on. For example, you’re streaming via your Windows 10/11 computer. How about using a smartphone, tablet, or another Windows computer? Doing these minor things could end the error.
3] Clear your web browser and HBO Max app cache
When it comes down to clearing the cache of the HBO app, please navigate to the Settings section if you’re using an Android device. From there, click on Apps & Notification, then tap HBO Max. After that, select Storage & Cache > Clear Cache and Clear Storage.
In terms of iOS devices, you will be required to uninstall and reinstall the HBO Max app to clear the cache.
4] Restart your network device/router
Another thing you could do here is to restart your wireless router. To do this, press the power button to turn it off, then unplug the power cord from the source. From there, wait for up to 10 seconds, then plug the power cord back into the source.
Finally, press the power button to reboot the network device. Now, go and check if the error is still giving you a hard time.
How to restart HBO Max app
You can press F5 when using HBO Max in your browser. To restart HBO Max app simply exit it, wait for a few minutes and launch it again.