This post features solutions to fix the Steam Error There was a problem loading this web content. Steam is one of the most renowned digital distribution platform for games. Nevertheless, it still faces some bugs and errors now and then. One such error within Steam is the There was a problem loading this web content. The complete error message reads:
Sorry!
An error was encountered while processing your request:
There was a problem loading this web content
Fortunately, you can follow some simple suggestions to fix it.
Why does Steam has a problem loading web content?
The Steam app may have trouble loading the web content, if the network you’re connected to is unstable or due to glitches or bugs within the app. However, there are several other reasons this may occur. Some of them are:
- Corrupted browser cookies and cache
- VPN or Proxy connection
- Steam server issues
- Corrupted Steam configuration
Fix Steam Error There was a problem loading this web content
Follow these suggestions to fix the There was problem loading this web content error on Steam:
- Check your Network Connection
- Delete Browser Cookies and Cache
- Check Steam Servers
- Disable VPN or Proxy
- Run Steam as an Admin
- Reset Steam’s Configuration
- Reinstall the App
Now, let’s see these in detail.
1] Check your Network Connection
Start by checking if you’re connected to a stable internet connection. There was a problem loading this web content error can also occur because of an unstable or slow internet connection. Check your connection by performing a speed test.
If the speed is less than the plan opted for, restart your modem/router and see or contact your service provider.
2] Delete Browser Cookies and Cache
If the error message appears when using Steam in a browser, try clearing it’s cookies and cache data. The cache data can get corrupted, causing this issue.
These posts will show you how to clear the browser cache in Chrome, Edge, Firefox, or Opera.
3] Check Steam Servers
Next, check Steam’s server status. It’s possible the Steam servers are under maintenance. You can follow @Steam on Twitter to check if they’ve posted anything. If many people have the same issue, the server may face downtime.
4] Disable VPN or Proxy
A VPN or Proxy connection acts as a gateway between the user and the internet. Being connected to one can sometimes cause errors if the service you’re trying to access isn’t available in your area. Disable your VPN/Proxy connection and see if the error’s fixed. Here’s how:
- Press the Windows key + I to open Settings.
- Navigate to Network & Internet > Proxy.
- Here, toggle off the Automatically detect settings option.
- Click the Set up option next to Use a proxy server and toggle off the Use a proxy server option.
5] Run Steam as an Admin
If the error still isn’t fixed, try launching Steam with administrator privileges to ensure it doesn’t face any errors due to a lack of permissions. To do so, right-click on the Steam.exe shortcut file and select Run as Admin.
6] Reset Steam’s Configuration
The htmlcache and config folders in Steam’s installation directory contain data specific for the smooth functioning of the app. Deleting these can help fix the There was a problem loading this web content error message. Here’s how:
- Press Windows + E to open the File Explorer.
- In the File Explorer, navigate to the following path:
C:\Program Files (x86)\Steam
- Here, delete the htmlcache and config folders.
7] Reinstall the App
If none of these suggestions were able to help, consider reinstalling Steam. Sometimes, the error may lie in the app’s core files and cannot be fixed manually. Reinstalling Steam has helped most users fix the error.
Read: Steam games uninstalling automatically
I hope these suggestions help you.
How do I fix Steam not loading pages?
If Steam is not loading pages, try deleting browser cookies and cache data. However, if that doesn’t help, consider disabling browser extensions and open Steam in a different web browser.
Why can’t I click on store on Steam?
Corrupted Steam download cache data can be why you can’t access the Steam Store. To fix this, clear the download cache, restart the Steam client, and see if the error’s fixed. However, if that doesn’t help, consider reinstalling the application.
