Unlike before, transferring pictures taken from iPhone to Windows 11/10 system has now been easy. Thanks to the several photo-management software, Apple Mobile Device Service, and many more. Recently some iPhone users have complained about the difficulty in importing photos from iPhone to their Windows PC.
Something went wrong, Your files might not have been imported
There may be an instance wherein, while transferring pictures from iPhone to PC, users may not be able to view iPhone photos, or they may find it difficult to transfer pictures with applications like Bluetooth, iCloud and iTunes. In this case, It is important to understand the source of problems that may either be caused by a corrupted driver or may require some tweaking in Settings. If you have encountered similar problems, we will address some potential solutions to fix this issue.
Can’t import Photos from iPhone to Windows 11/10
Before moving on, it is advisable to update your iPhone and also iTunes. Additionally, please check if you have updated your Windows system to the latest version. Despite this, if the problem persists, check out the following solutions. This should help you in resolving the error.
1] Restart the Apple Mobile Device Service (AMDS)
Apple Mobile Device Service is the process that tags along with other background processes when you install Apple iTunes in Windows 10. This process basically helps iTunes to recognize the iPhone device that is connected to Windows system. If your system is not recognizing the iOS device, then you have to restart the Apple Mobile Device service (AMDS)
The following guidelines will help in restarting AMDS.
Go to Run window by clicking Windows Key + R.
Type services.msc in the Run window and hit OK to open the Services Manager.
Search for Apple Mobile Device Service (AMDS) from the list menu of the page.
Right Click on AMDS and click on Properties from the drop-down menu.
In the Properties window, go to the option Startup type and select Automatic from the drop-down menu.
Under Service status, hit the Stop button and click on OK.
After the service is stopped, once again Right click on Apple Mobile Device Service and click on Start option from the drop-down menu.
Now open your iTunes and connect your iPhone to import the pictures.
2] Import photos from Phone drive to Windows drive
Connect your iPhone to PC. This will display a notification to Trust option.
Click the Trust option to continue and close the prompt window.
Open the File Explorer by pressing Windows + E which will display the phone as a drive.
Copy and paste the pictures from the device to your system.
3] Change the Permission of Picture folder
If you have restarted AMDS and still the problem persists, then you may have to check permissions for Picture directory on your Windows system.
Go to This PC and right-click on Pictures folder.
Click on Properties from the drop-down menu.
Go to Security tab and click on Edit.
Locate and click on your account name from the list of username.
Check Full Control under Allow.
Click on Apply and OK.
4] Connect your iPhone to a different USB port
Although USB 3.0 ports are efficient and faster than USB 2.0 ports, iPhone users have had a problem connecting the device with a USB 3.0 port. If you are not able to transfer pictures through USB3.0 ports, try using USB 2.0 Check if connecting to different ports will fix your problem.
5] Use Cloud services like iCloud & enable Photo Stream on your iPhone
If you find it difficult importing pictures on Windows 10, you try using cloud services like iCloud to easily access pictures and videos from iPhone devices.
Download and install iCloud on the Windows system.
Go to “iCloud for photos” which will display the directories available.
Click on the directories to access the pictures and transfer the desired pictures to PC
PS: Flingflong01 adds below in the comments:
If you can see the iPhone in Explorer but not download the photos go to Settings > General > Reset > Reset location and privacy. Then unplug and replug phone and then “Trust computer” on iPhone.