If you no longer wish to receive the Office 365 subscription benefits, you can cancel the subscription or turn off Office 365 recurring billing. You do not need to contact Microsoft support to cancel the subscription or stop the auto-renewal, as you can do this from your Microsoft account.
There is one crucial thing you should know before going forward. As a user, you can cancel the subscription and turn off the recurring billing separately. If you cancel the subscription, all the benefits will be gone immediately. However, if you turn off the Office 365 recurring billing or auto-renewal, you will lose the benefits at the end of the current billing cycle. Till that date, you will keep receiving all the apps and features until the existing subscription expires. It is recommended to use the second option so that you can come back later within the next billing date and get all the files as it is.
How to cancel Office 365 subscription
To cancel Office 365 subscription, follow these steps-
- Open Microsoft Account management site
- Sign in to your Microsoft account
- Click All subscriptions option under Subscriptions box
- Switch to Manage tab
- Expand the Upgrade or Cancel menu and select Cancel option
- Click on Cancel subscription button
Now, let’s check out all these steps in detail.
At first, visit the Microsoft Account management site – account.microsoft.com. Here you need to enter your login credentials. It should be the account that you used to purchase the Office 365 subscription. After that, find the Subscriptions label and click the All subscriptions button.
Alternatively, you can visit this page directly. Here you can find a Manage tab that you need to visit. After that, expand the Upgrade or Cancel menu under the Payment settings section and select Cancel option.
Now, you need to confirm the cancellation by clicking the Cancel subscription button.
Turn off Office 365 recurring billing
To stop or turn off Office 365 recurring billing, follow these steps-
- Open Microsoft Account management site
- Sign in to your Microsoft account
- Click All subscriptions option under Subscriptions box
- Switch to Manage tab
- Expand the Change menu under Payment settings
- Click on Turn off recurring billing option
- Confirm the change
Visit the Microsoft Account management page and click on All subscriptions option in the Subscriptions box. Then, you need to switch to the Manage tab and expand the second option under Payment settings. Here you can find Turn off recurring billing option that you need to click.
Now, confirm the change by clicking Turn off recurring billing button.
That’s it! I hope this guide will be helpful to you.