• http://www.iamlee.com/ Mister Lee

    Good Post Anand. My own email address “misterlee@” i keep it like my own. Can never loose it. Once i got hacked because of weaker password, and the one who got into my account successfully changed all the details, everything infact, that there was NO POSSIBLE way for me to recover it.

    So i contacted the support team by mail. they sent me back a form, a questionnaire which asked me almost everything i remember about my email. like, name 5 people who u emailed the most, tell us subject of 5 emails u sent, like so so many questions.. I filled it with almost 90% accuracy, as much i remembered.

    And in another half hour, my account was RESET to a date which i asked. to a date 3 or 4 days before my mail got hacked. just like system Restore. And all my info everything as if its untouched. Plus i got to use new security features.

    Now my Primary Windows PC is the trusted PC.
    plus have my phone security added.

    Hotmail truly is safe and im really happy with hotmail.
    thought to mention my experience, coz its a real nice thing to share.

  • Goodoldm

    I have had problems with Live since, I think 2007. My Hotmail would recognize me sometimes resulting in many of my messages lost. I tried to quit both hotmail & Live again recently only to be jerked around by on-screen prompts. Dude, I anint ever using that crap. I’m an old guy & do not want to be connected to a bunch of technology I do not have or want. How many folks died having their Live account out there somewhere ?

  • Lachlancupit

    what if the account that the email links to is an old or disabled email account? Or you dont have a phone number linked to your account?

  • robertlockwoodmills

    “I’m sure they’ll be more than happy to be of assistance to you.”?????

    What planet are you living on? I’ve answered the same questions twice, and nothing happened. I e-mailed one of their technical support people…IGNORED. I’ve written a two-page letter to their headquarters in Washington state…IGNORED. What on earth would lead you to think Microsoft cares about the public?

  • 666Damo666

    tried all that and it didnt work…. now thanks to some idiot who had nothing better to do and microsoft sending me in circles, i cant even access my paypal etc which is also extremely annoying

  • Gil Higham

    I have a blocked account but when I go through the procedure I am told I have tried too many times and cannot get any further

  • DannyT92

    well said robert tell ya f**k microsoft now they can shove the xbox’s and other products up there arse SONY all the way now

  • magdala

    What happen if use a different cell phone number if the old cell phone do not work anymore?

  • oliver

    Thats my predicament :( But both my phone linked to it and my email are gone and when I try and do it by the other way it says ive tried too many times

  • oliver

    Fucking microsoft… this email was also registered for origin and I just bought battlefield 4 and premium…. thats fucking £80 down the fucking drain! Ive tried everything? can anyone tell me if there is HUMAN support… the fucking bot keeps screwing me over

  • aston

    winthout the moble how can we unblock

  • aston

    and how to sig out the window store

  • Madiba

    Hi, I recently forgot my password, I tried to sign using the code system, but I never receive any code, both via email sms text ,am sure it the same number and email because it gives you a hint and ask for Las four digits, I really need to get into my skydrive, so its it a server issues because when I setting up email I did get an sms also I did change password and primary email I still got A sms, how are they not having email or phone support, as soon I fix am done with outlook, I do love their layout.

  • jess

    My hotmail account has been locked for 4 days now. I do not have a secondary e-mail account or SMS device. What do I do? I am OUT OF MY MIND with all my e-mails in there! HELP ASAP!!

  • Annoyed sumbitch

    This is the biggest crap ever invented, i have had like 40 emails now and all suspended. Suspend my email one more time and ill freak out

  • acevigilante

    It is disgusting. Awful. Have you no shame – You block my account because you are paranoid and there is no way I can access it again. Fuck you Microsoft Windows Outlook. I hope your death is long and slow and terribly painful. YOU CUNT

  • Miguel M

    I got a new pc from abroad and i set up an a quick account for outlook and im not able to login obiosuly because i forgot what passwd i dont remember it at all how can i acces my compuetr now my computee is HP windows 8

  • jake

    Outlook is crap.
    I was recently on holiday and put the correct details to access my own damned hotmail account and the account got blocked.
    If i wanted to enter a code i would do it when i want not when you microsoft scum tell me to do so.
    Ever since outlook has taken over my hotmail it has been an absolute bloody nightmare.
    So slow and far too much spam.

  • afz

    i.got the same thing that ” looks likes someone else might be using your account please help i even send secret code to my other email address but did not recieve anything and i have important mails in that email

  • Mariah

    this hasn’t helped at all I sent my form in and I haven’t sent emails or changed my password, it wont let me reset my password, i really need to get this issue fixed because i use this account to reserve my pay slips? I’ve tried calling Microsoft and they cant do shit.

  • Jimmy Hendricks

    My account was blocked and i tried everything, I mean everything.

    I changed my password, filled out the questionnaire with all the right details but nothing worked.

    Finally, I went to this site


    A technician called me & fixed my account.

    I was paranoid for almost 3 days. But thank god its all sorted now.

  • Jimmy Hendricks


    A technician called me & fixed my account.

    I was paranoid for almost 3 days. But thank god its all sorted now.

  • san

    i am using microsoft account and my account is block every time when i am change the location like us and uk and rassia so that ip is change. and block my account every time. what worng with me. and given to every time given verification code it is not right way because more time wasted so think about that

  • active

    The general public are treated as FOURTH world by Microsoft. Very very poor. I have been involved with computers from 1979. Through the days of DOS 1-3 and then windows. I found myself with more than just 1 computer. I have them networked and NAS installed.
    When windows 8 came and Office 2013 it was not explained fully. It appeared to me that each computer needed its own windows ID. So each one was given one when asked. I installed Office 2013 as an upgrade. This was soon after it came out. A major issue is to identify your product code. It appears now if you misplace it you have to buy the product again,.
    Microsoft can NOT supply support to find the codes for you and your registration.
    Another issue here is do they DELETE accounts which have registered software accounted to them?
    Support just will not help you. They are not support.
    My problem came when I had a massive VIRUS attack on my PC. It took me a day to get it back party working, but NOT my OFFICE 2013. 56 viruses removed by NORTON anti Virus etc.
    Norton third party support keep away from. I understood a while back that my PC was being worked on by NORTON Support only to find at the last minute a request for money. Immediately I REFUSED and took action to disconnect but in that time I think he did place corrupt files on my PC which now makes it difficult to use.
    When you call for support make sure who you are talking to.
    A Microsoft call I made went all over the world to be hung up on when they stated they did not support Australia. Very RUDE.

  • Steve

    Same situation too .I had suspend and leave hotmail totally now. Not the only one email provider stay in this planet . Good bye hotmail almost 20 year user .

  • Jannik

    Hello, Microsoft don’t want to give me my account back, i gave them every information i have about this e-mail account, but its a private one that i dont use as much to know what my last email were about and stuff. pls help me

  • galigoula

    my hotmail account has been hacked ,from about a month ,i tried to recover by sms code ,but didn’t receive any code on my mobile ,then i tried the step by step procedures they answered me unsufficent informations ,but i feel like no one is trying to help me and no one will give me my rights , so my question is if i know an international lawyer from lahay court , can take my rights from microsoft by going with them to the court ? it’s my email since 2004 and i lost about 9000 mail , and i told them it’s so easy to go and see my mails they can check my credit card payment i even tried to send them my passports picture and my shengen visa ,but nobody is their for help .

  • melbpete

    I have an issue where I logged into my Hotmail account and it asked for a verification code which I have given another Hotmail account for, when I log into the 2nd Hotmail account it says it needs a verification code which it sends to the 1st Hotmail account, so it has now become an endless loop. Then I am asked for several questions the answers would be easy to give if I could access my Hotmail account , but as I cant’ I’m trying my best to remember my Hotmail account folders and the email addresses of people I have sent emails to.

  • bill

    This is complete bullshit, my accounts been hacked and sending shitloads of auto mail,ive tried recovery,filled out the form only to be told i need to give MORE details. I’ve answered the secret question given alternate email AND ITS STILL NOT ENOUGH?! FUCKING RIDICULOUS

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