Cancel jammed or stuck Print Job queue in Windows

How many times has it happened with you that you want to cancel a print job, but when you right-click on the print job to end the stuck print job, it just does nothing. Moreover, you are also unable to print anything. In short your print queue gets jammed – neither can you print anything nor cancel the pending print jobs.

Cancel stuck Print Job queue

If you face this issue of a stuck print job and want to cancel it, but cannot, you have these options.

1) Reboot your Windows computer. You may have noticed that this usually solves the problem, and most usually do this. But this is not an options anyone would like.

2) Manually flush the print queue. To do this, type services.msc in Windows search and hit Enter to open Services Manager. Navigate down to Print Spooler. Right-click on this services and ‘Stop’ this service.

Next navigate to the following folder and delete all the CONTENTS of this folder.


Now right-click again on the Print Spooler service and restart it.

Refresh the print queue. Your problem should have been solved.

3) Use this BAT file. Copy-paste the following in Notepad and save it as a .bat file:

@echo off
 echo Stopping print spooler.
 net stop spooler
 echo Erasing Temporary Junk Printer Documents
 del /Q /F /S “%systemroot%\System32\Spool\Printers\*.*
 echo Starting print spooler.
 net start spooler

Run the bat file when the need arises. Alternatively, you may also download this ready-made bat file fixprintq, which has been prepared by us.

4) Use a nifty tool called Print Flush. This utility is basically a simple batch file that takes all the steps necessary to un-jam a printer queue and more. Go get it here.

5) The Print Spooler Cleanup Diagnostic from Microsoft, removes non-Microsoft print processors and monitors. Additionally, it collects basic information about the print spooler and the computer, such as information about print drivers, printers, basic networking, and failover clustering and offers various modes of cleanups.

Have a nice day!

Posted by on , in Category Windows with Tags
Anand Khanse is the Admin of and a 10-year Microsoft MVP Awardee in Windows for the period 2006-16. Please read the entire post & the comments first, create a System Restore Point before making any changes to your system & be careful about any 3rd-party offers while installing freeware.