Word not showing custom templates [Fix]
Oct 28, 2026
Can’t find your custom templates in Microsoft Word on Windows 11? Whether they’re missing from Word or File Explorer, several things could be causing the problem, from hidden files and incorrect folders to file extensions, cloud sync issues, or even Safe Mode.
In this video, I’ll show you through the steps to find and restore your missing Word templates. Let’s get started.
Link: https://www.thewindowsclub.com/word-not-showing-custom-templates-fix
00:00 intro
00:21 Verify the path of the template folder
00:35 Directly open the template
00:50 Check the file extension
01:08 Ensure that the sync is done
01:30 Reset Default Template
01:50 Make an exclusion in antivirus
02:20 Get out of Safe Mode
Other Links: https://www.thewindowsclub.com/add-a-file-type-or-process-exclusion-to-windows-security
https://www.thewindowsclub.com/how-to-start-microsoft-word-2010-in-safe-mode
https://www.thewindowsclub.com/word-not-showing-custom-templates-fix#google_vignette
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